Job Overview
We are looking for an experienced Windows Engineer to manage and support enterprise Windows Server infrastructure, including Active Directory, DNS, DHCP, Group Policy, patching, virtualization, security, and high-availability environments. The role requires strong troubleshooting and PowerShell automation skills, with experience in VMware/Hyper-V and enterprise infrastructure operations.
• Key Responsibilities
• Install, configure, administer, and support Windows Server 2016/2019/2022/2025 environments.
• Manage Active Directory, DNS, DHCP, Group Policy, OU, users, groups, and computer accounts.
• Perform server builds, upgrades, migrations, hardening, and decommissioning.
• Manage Windows patching using tools such as WSUS, MECM/SCCM, or equivalent platforms.
• Troubleshoot OS, application, authentication, networking, performance, and system-level issues.
• Manage Microsoft Failover Clustering, Windows Server roles, and high-availability environments.
• Support VMware / Hyper-V virtualized Windows workloads.
• Perform system performance analysis and capacity optimization.
• Implement and maintain Windows security baselines and hardening standards.
• Troubleshoot authentication issues involving Kerberos, NTLM, LDAP, certificates, and domain connectivity.
• Manage Windows services, scheduled tasks, event logs, registry settings, and system configurations.
• Support backup, restore, disaster recovery, and business continuity activities.
• Automate repetitive administration tasks using PowerShell.
• Monitor infrastructure using enterprise monitoring and logging platforms.
• Participate in incident, problem, change, and request management processes.
• Prepare technical documentation, SOPs, knowledge articles, and infrastructure reports.
• Participate in 24x7 on-call / shift support, where required.
Required Technical Skills
Area Required Skills
Windows Server Windows Server 2016/2019/2022/2025
Active Directory AD DS, OU, Users, Groups, FSMO, Sites & Services
DNS/DHCP DNS zones, records, DHCP scopes, troubleshooting
Group Policy GPO creation, configuration, troubleshooting
PowerShell Scripting, automation, administration
Patching WSUS, SCCM/MECM or equivalent
Virtualization VMware vSphere and/or Microsoft Hyper-V
Security Windows hardening, security baselines, endpoint security
Networking TCP/IP, DNS, DHCP, VLANs, routing basics, firewall concepts
Monitoring Windows monitoring, event logs, performance counters
Backup/DR Backup, restore, replication and DR concepts
ITSM Incident, Problem, Change and Service Request management
Good to Have
• Microsoft Azure / Azure Virtual Machines
• Microsoft Entra ID / hybrid identity
• Microsoft Intune
• Microsoft Defender for Endpoint
• SCCM/MECM administration
• Windows Failover Clustering
• IIS administration
• Certificate Services / PKI
• VMware vCenter and ESXi
• Automation using PowerShell
• Experience with ServiceNow or other ITSM platforms
• Knowledge of enterprise monitoring tools such as SCOM, SolarWinds, Dynatrace, or equivalent
• Experience supporting large-scale data center environments
