Top Customer Success & Experience Jobs in Chennai, TN

The Team Leader will review Group Life claims, manage outreach for information, adjudicate claims, resolve discrepancies, and mentor team members while ensuring compliance and customer satisfaction.

The Team Leader manages Group Life claims, ensuring compliance with policies, improving customer service, mentoring staff, and handling escalations while maintaining production standards.

The Team Leader will oversee Group Life claim evaluations, manage customer interactions, mentor new examiners, and ensure compliance with policies while meeting departmental KPIs.

The Team Leader manages the review and investigation of Group Life claims, interprets policy provisions, ensures compliance, and supports team performance through coaching.

The Team Leader oversees Group Life claims processing, ensures accurate evaluations, manages customer relationship issues, mentors staff, and maintains production standards while providing excellent customer service.

The Business System Analyst ensures business processes and systems meet stakeholder needs by guiding users through system discovery, configuration, testing, and providing ongoing support. Responsibilities include documenting requirements, creating user stories, performing gap analysis, and troubleshooting issues.