Top Customer Support Jobs in Chennai

Provide functional, technical, and application support for Aria's subscription billing platform. Troubleshoot Level 1-3 issues, run SQL queries, analyze APIs, use SOAP UI/Postman, document and escalate issues, and support customers through the full lifecycle while meeting SLAs.

Provides timely customer support across multiple channels, assisting with product information, orders, payments, shipping, returns, and exchanges. Resolves complaints and technical issues, escalates when needed, maintains accurate interaction records, and collaborates with internal teams. The role also provides product guidance, monitors customer feedback, recommends process improvements, and stays current on company policies, offerings, and eCommerce platform functionality.

As a Customer Support Executive, you'll provide technical support, resolve client issues, and manage requests using Salesforce and Jira while ensuring excellent service communication in Arabic and Turkish.

Provide multilingual customer support and issue resolution through live chat, phone, and email. Process requests, troubleshoot technical issues, verify client documents, escalate cases through Salesforce or Jira, provide status updates, prepare reports, and meet quarterly KPI targets. The role requires English and Uzbek communication skills, accuracy, multitasking, reliability, and a customer-focused approach.

Provides multilingual customer support and issue resolution through live chat, phone, and email. The role processes requests, troubleshoots technical issues, verifies client documents, escalates cases through Salesforce or Jira, communicates status updates, prepares reports, and meets customer service KPIs.

Provide technical support and troubleshooting for enterprise software, manage customer cases to resolution, reproduce and isolate faults, participate in 24x7 on-call rotations and shift schedules, assist with account management and project go-lives, and set up customer environments for problem replication.

Provide customer support in Korean and English, assist with technical issues, and ensure positive user experiences via messaging.

As a Customer Support Engineer, you will resolve customer technical issues, perform installations, upgrade systems, and support field services while maintaining customer relationships.

Provide Tier 1 and advanced technical support for a developer platform focused on game development and QA. Troubleshoot technical issues, analyze technical data, use CRM (Salesforce) for case management, and moderate or evaluate digital game assets. Requires high attention to detail, gaming knowledge, and adherence to QA/testing processes.

Provide timely, professional customer support via chat, messaging, tickets, and phone in Bahasa Melayu; resolve issues, follow up, and collaborate with teams to maintain high service quality.

Administer and optimize Zendesk and related integrations; manage workforce planning, forecasting, scheduling and intraday operations; build dashboards and reports; monitor contact centre KPIs; provide analysis and staffing recommendations to improve service levels and customer outcomes.