Top Customer Support Jobs in Chennai, TN
Answering customer enquiries primarily via phones, resolving issues, guiding customers on shipments, ensuring compliance with procedures and regulations, and improving customer satisfaction and NPS.
Provide support and issue resolution to existing clients through live chat, phone calls, and email. Process client requests, escalate issues when necessary, update clients on request statuses, verify documents, and achieve quarterly KPI targets. Bachelor's degree in business administration or related field required.
Lead and mentor a team of customer service representatives, develop effective customer service procedures, monitor team performance metrics, and collaborate with other departments to enhance service quality.
The Principle Customer Experience Executive is responsible for quality checking, complaint analysis, trend analysis, and continuous improvement. They work closely with various departments to provide operational support and drive improvements in quality performance. The role includes training and coaching team members, resolving issues, and maintaining quality standards within the team.
The EV Program Support Specialist plays a critical role in onboarding customers to electric vehicle products, maintaining communication with various departments, troubleshooting issues, identifying optimization opportunities, managing revenue streams, providing exceptional customer support, handling EV-related data and reporting, and monitoring support channels. Requires 5+ years of fleet industry-related experience, account management experience, and a strong understanding of electric vehicle technologies. Must be local and willing to travel to Portland, ME HQ minimum 3 days a week.
Join Bloomreach as an Associate Product Support Specialist to provide consulting to users on the Bloomreach Engagement platform, including technical and marketing topics. Diagnose and resolve customer requests, collaborate with colleagues, and contribute to platform improvement.
The Customer Experience Executive will assist shareholders in buying and selling shares, handle customer queries, and ensure compliance with company procedures and standards. The role requires excellent communication skills, the ability to work in US shifts, and experience in customer support roles.
Customer Experience Executive role in EQ India Operations team. Responsibilities include assisting shareholders with buying and selling shares, answering inquiries, and ensuring compliance with company procedures and regulations. Requires strong communication skills, customer support experience, and ability to meet targets for accuracy and quality.
Customer Experience Executive at Probe CX requiring Senior High School graduate with 6 months BPO related industry experience. Desired skills include MS Office and Google Suite proficiency. On-site work location at Eastwood City.
Customer Support Coordinator at Twin Health in Chennai, responsible for educating and guiding members through the program onboarding process, scheduling trainings, and ensuring timely service delivery. Single point of contact for new members, maintaining accurate records and regular communication. Requires a Bachelor's degree in Science or Healthcare background.
Provide support and issue resolution to clients through live chat, phone calls, and email in English, Uzbek, and Russian. Escalate issues, update client statuses, verify documents, and achieve quarterly targets. Attend company seminars and meetings. Bachelor's degree in business administration required.
Join Equiniti as a Customer Experience Executive in the Voice Process department. Be part of a leading Shareholder Management Fin-tech Company, contributing to high-quality shareholder administration, pension, remediation, and credit technology solutions. Work collaboratively in a commercial setting, enhancing skills and services. Join a team of 1300 employees in Bangalore and Chennai, supporting global operations and clientele in 120 countries.
Customer Success Engineering role providing technical advice and assistance to Kentik customers in the APAC region. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and ensuring customers get maximum value from the Kentik platform.
Assisting shareholders in buying and selling shares, handling customer queries, supporting team members, and ensuring compliance with regulatory requirements in the Customer Experience Centre of Equiniti's India Operations team.
Customer Success Engineer responsible for onboarding new customers, ensuring successful adoption of the platform, and collaborating with internal teams. Key responsibilities include strategic customer engagement, product adoption, data management, exceptional customer experience, cross-functional collaboration, training, and technical implementation.
Sun Life Financial is seeking Client Care Representatives to provide outstanding customer service and support in a fast-paced environment. Responsibilities include handling telephone inquiries, engaging in chat sessions with customers, resolving issues effectively, and promoting Sun Life products. Ideal candidates should have 5-6 years of experience, with at least 1 year in a call center, excellent communication skills, and the ability to multitask in a high-pressure setting.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
As a Client Care Representative, you will handle telephone calls and chat sessions with customers, assess their needs, resolve issues, and provide superior customer service. Minimum 1-year call center experience required. Fluent in English with strong communication and problem-solving skills. Must be customer-centric and capable of multitasking in a fast-paced environment.
Bugcrowd is seeking a Customer Success Specialist to join their team. The specialist will work with SMB customers throughout the customer lifecycle, providing technical guidance and ensuring the success of Bugcrowd programs. Responsibilities include resolving submissions queues, supporting client issues, managing client expectations, documenting interactions, collecting feedback, and advocating for customers.
Top Chennai, TN Companies Hiring Customer Support Roles
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