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Top Technical Support Jobs in Chennai
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The role focuses on leading technical support for Salesforce.com and Veeva CRM, managing incident resolution, and advocating for excellent customer experience in the pharmaceutical domain.
Top Skills:
Amazon Web ServicesAutosysInformatica Cloud ServicesExcelMs PowerpointMs ProjectMs WordMulesoftOracleSalesforceSnowflakeVeeva Crm
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Provide exceptional technical support and mentor junior members, improve services, manage vendor contracts, and handle IT hardware lifecycle.
Top Skills:
Apple HardwareAvBashConfluenceGoogle WorkspaceItilJIRAJira Service ManagementmacOSNetworking (Lan/WanPowershellPythonSaaSSlackVpnWi-Fi)Zoom
Fintech • Information Technology • Logistics
Provide technical support for wireless solutions, debugging issues, integrating products, and collaborating with teams for optimal performance in utility communication infrastructure.
Top Skills:
Ipv4Ipv6LinuxMySQLOracleQxdmTcpUdpVMwareWi-Fi StandardsWireshark
Information Technology • Business Intelligence • Consulting
The role involves providing managed services by resolving technical incidents, monitoring IT infrastructure, and ensuring quality service for clients. Responsibilities include ticket management, troubleshooting, and optimizing service delivery processes.
Top Skills:
Asr RoutersBgpCisco AcsCisco Nexus SwitchesEigrpFortinet FirewallsIseIsr RoutersItsm ToolsMeraki SwitchesOspfPalo AltoPulse Secure Ssl VpnVirtual Juniper
Information Technology • Internet of Things • Machine Learning • Software
The Technical Support Specialist I will assist customers with technical issues, providing solutions through research and troubleshooting to enhance customer satisfaction and experience, while logging issues and improving response times.
Top Skills:
Active DirectoryAPIsCryptographyDnsHTMLJavaScriptLinuxmacOSSsl/Tls ProtocolsWeb SecurityWindows
Information Technology • Internet of Things • Machine Learning • Software
The Technical Support Engineer I provides technical assistance to customers, diagnosing and troubleshooting issues, ensuring resolution and customer satisfaction, and maintaining communication with internal teams.
Top Skills:
CryptographyDnsLinuxNetworkingWeb HostingWeb ServersWindows Servers
Information Technology • Internet of Things • Machine Learning • Software
The Technical Support Engineer II resolves complex technical issues, provides customer support via various channels, and escalates unresolved problems while contributing to support documentation and mentoring low-level staff.
Top Skills:
Active DirectoryApacheCertbotCertreqCertutilIisJava KeytoolLegoMmcNetwork TroubleshootingNginxOpensslSslTlsTomcatWin-AcmeWireshark
Fintech • Internet of Things • Payments • Software
The Support Engineer will provide technical support, troubleshoot application issues, and collaborate with clients to resolve problems efficiently.
Top Skills:
Oracle SqlPl/SqlRest ApiSoap Api
Design
Monitor and maintain global SD-WAN and enterprise networks, troubleshoot issues, perform link performance analysis, and provide support for a 24x7 NOC operations model.
Top Skills:
AWSAzureCiscoDhcpDnsExchange O365FortinetGCPHyper VIisIpamIpsecMerakiMicrosoft AdMicrosoft DynamicsPalo AltoPrtgRadiusSd-WanSolarwindsSQL ServerTacacsTcp/IpWindows ServerWiresharkZabbix
Hardware
The Technical Support Representative resolves AV technical support issues, assists Tier 1 support, and troubleshoots video conference systems, ensuring high customer satisfaction.
Top Skills:
Av HardwareAv SoftwareGoogle HangoutsOracleSalesforceSkypeZendeskZoom
Information Technology • Software
As a Technical Support Engineer, you'll resolve complex software issues, manage critical customer problems, and support Redis Enterprise in various environments while collaborating with internal teams.
Top Skills:
KubernetesLinuxNoSQLRedisTcp/IpUnix
Artificial Intelligence • Software • Analytics
Assist Enterprise customers with technical support, become a Subject Matter Expert, solve technical issues, and ensure customer satisfaction by providing clear solutions.
Top Skills:
AnsibleAWSAzureAzure StackChefCloud-FormationCode PipelineCvsDockerGitHyper-VJenkinsKubernetesPerlPuppetPythonSvnTerraformVirtualbox
New
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Artificial Intelligence • Software
The Technical Support Engineer role involves providing technical solutions and support for Autodesk products, engaging customers, and ensuring issue resolution. Responsibilities include responding to inquiries, managing workloads, and collaborating with various teams to enhance customer satisfaction and product efficiency.
Top Skills:
Autodesk Construction CloudBim360Cloud/Saas ApplicationsCRMNavisworksRevit
Artificial Intelligence • Software
The Technical Support Specialist assists Autodesk customers with troubleshooting AutoCAD and other Autodesk products, ensuring customer satisfaction through effective issue resolution and communication. They manage support requests, drive organizational projects, and maintain knowledge base quality.
Top Skills:
AutocadAutodesk SoftwareCRMSaaS
Information Technology
The Technical Support Engineer will troubleshoot technical issues, assist customers, and collaborate with various teams to enhance product support and customer experience.
Top Skills:
.NetDockerGoJavaJavaScriptJdbc ApiKubernetesLinuxNoSQLPythonSpringSQLWindows
Software
The Technical Support Specialist I assists customers with technical issues through phone, chat, and case communication, providing solutions and troubleshooting services.
Top Skills:
ChurnzeroFive9FreshdeskHighspotOffice365Salesforce
Big Data • Software • Analytics
As a Technical Support Engineer, you will troubleshoot complex data and integration issues for customers, document solutions, and support cross-functional teams to enhance product quality and customer satisfaction.
Top Skills:
BigQueryDatabricksDbtFivetranOauthRest ApisSnowflakeSQL
Productivity • Software • Conversational AI
Support Twilio customers by resolving issues with email infrastructure, APIs, and communication protocols. Collaborate with teams to improve customer experience and provide feedback to product teams.
Top Skills:
APIsCurlEmail InfrastructureRestful TechnologySmtpSQLSslTcpTlsUdpWebhook
Artificial Intelligence • Software
The Technical Support Engineer provides support for Microsoft 365, handles escalations, resolves issues, and manages multiple ongoing problems.
Top Skills:
Microsoft 365Microsoft ExchangeSharepointTeams
Artificial Intelligence • Cloud • Information Technology • Software • Consulting
The Technical Support Associate provides first-line IT support, troubleshoots issues, maintains documentation, and ensures system security while assisting employees during night shifts.
Top Skills:
WindowsOffice Suite
Information Technology • Consulting
Lead the technical support team, troubleshooting complex issues, refining processes, analyzing metrics for improvement, and ensuring customer satisfaction.
Top Skills:
Support Ticketing Systems
Information Technology • Consulting
The Technical Support Coordinator will handle client support requests, coordinate with the team to resolve issues, and provide timely updates to clients.
Top Skills:
IntercomJira Service DeskWordpressZendesk
Artificial Intelligence • Cloud • Analytics • Automation
The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.
Top Skills:
AWSAzureBashDnsFirewallsGCPIds/IpsLinux/UnixPowershellPythonRoutingSIEMSQLTcp/IpVMwareVpnWindows
Cloud • Software
As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.
Top Skills:
Debugging ToolsJavaJIRAPostmanRestful ApisSaaSSpring BootSQL
Software
The Associate Technical Support Representative assists customers through phone, web, and chat, handling inquiries about software, hardware, and account management. They utilize technical problem-solving skills in a fast-paced environment.
Top Skills:
Mobile CommunicationsMS OfficeSalesforce CRM
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