Top Technical Support Jobs in Chennai, TN
Identifies, investigates, monitors, and resolves customer issues in accordance with standards and processes. Responsible for delivering technical roadmaps on business processes and applications, analyzing business requirements, conducting risk assessments, and communicating client feedback to technology teams.
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
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Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
As a Technical Support Engineer 2 at Twilio, you will be the voice of Twilio to customers and partners, supporting them in using Twilio's platform effectively. Responsibilities include addressing customer issues, collaborating with internal teams, and staying current on industry standards.
Join Lightcast as a Technical Support Engineer, providing frontline technical support to customers. Resolve issues, assist with installations, and collaborate with engineering teams. Monitor alerts, manage tickets, and escalate issues as needed. Communicate with clients via email and chat.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
Technical Support Engineer role at Lightcast, serving as a frontline technical resource for customers, resolving issues collaboratively with engineering teams, and managing customer experience through email and chat.
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The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
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At Nium, the Tech Support Engineer II role involves offering better customer service, managing live/production environments, using the latest tools for support functions, ensuring high uptime, automating manual efforts, resolving incidents, managing vendors, and deriving deep user insights.
Provide technical support to customers and internal teams, diagnose and resolve technical issues, collaborate with engineering and cross-functional teams, document interactions, and contribute to support process improvement.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.
The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.
Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.
Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.
Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.
Provide advanced technical support and solutions for clients utilizing cloud services. Requires deep knowledge of cloud infrastructure, services, and best practices. Responsibilities include leading escalations, tool implementation, and assisting with new support channels. Minimum 5 years of experience in cloud providers and cybersecurity, with expertise in cloud, Kubernetes, and security technologies. Bachelor's degree in Computer Science or related field.
As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.
Provide customer support and troubleshoot technical issues for Mitratech products.
Senior Technical Support Engineer role at Lightcast, providing frontline technical support for customers, troubleshooting issues, collaborating with engineering teams, and ensuring customer satisfaction through emails and chats.
Senior Technical Support Engineer at Lightcast responsible for troubleshooting and resolving customer-reported issues, engaging with customers via emails, chats, and screen-sharing sessions, escalating unresolved issues, and collaborating with product teams.
Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
Nium is looking for a Senior Tech Support Engineer to offer better customer service and manage live/production environments. The role involves using tools like Kibana, Nagios, and Clever tap to ensure system availability and automate manual efforts. The position is based in Chennai, India.
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