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Top Technical Support Jobs in Chennai
As a Senior Technical Support Manager, you will drive growth by identifying new prospects and expanding customer relationships. You'll work closely with Sales to innovate the TCS portfolio, deliver support solutions, and maintain successful relationships with key decision makers, while also guiding the leadership in your region on new offerings.
The Technical Support Engineer will take ownership of customer technical issues, collaborating with developers and cross-functional teams to resolve problems efficiently. Responsibilities include enhancing product quality, managing service levels, documenting solutions, and training new team members. This role aims to ensure exceptional customer satisfaction and scalable support processes.
As a Jr. Technical Support Engineer, you will provide engineering support for ResMed products, managing customer queries and troubleshooting device failures. Key responsibilities include ensuring quality responses, conducting product maintenance, and testing, along with collaborating with internal teams to improve customer service outcomes.
As a Technical Support Engineer L2, you will manage customer support functions, troubleshoot technical issues, and collaborate with backend teams to resolve customer concerns. Your role includes documenting queries, reviewing open tickets, and ensuring KPIs for customer experience are met while working flexible hours in a customer-facing environment.
The Manager of Technical Support Engineers will lead a team to resolve complex technical issues, maintain high customer satisfaction, and promote a self-learning culture. Responsibilities include managing day-to-day tasks, guiding technical expertise, facilitating communication among teams, and advocating for customers to enhance their use of Redis Enterprise Software.
The Technical Support Engineer II will troubleshoot and resolve technical issues related to software, hardware, or networks, manage and prioritize support requests, and liaise with specialized teams as needed. The role emphasizes problem-solving, communication skills, and a comprehensive understanding of technical systems to maintain user productivity.
The Global Technical Support Engineer 1 at PayPal is responsible for triaging and troubleshooting production issues related to credit products. The role entails providing second-level support, collaborating with teams for quick resolution, and implementing short-term fixes while working towards long-term solutions. Continuous support during weekends and after-hours on a rotating schedule is also a requirement.
As a Technical Support Engineer, you will assist customers in utilizing Akuity's platform, troubleshoot and resolve technical issues, interact with users via multiple channels, and improve customer documentation while supporting open-source and enterprise clients.
The Senior Technical Support Engineer will provide technical assistance and support to CMT customers, collaborating closely with Engineering and Product teams. Responsibilities include troubleshooting mobile technology issues, managing customer inquiries, creating internal knowledge resources, and improving support processes. The role requires a proactive customer service approach and expertise in various technical areas.
As a Sr. Technical Support Engineer at Nium, you will resolve technical issues related to software, hardware, or network systems, using ticketing systems to manage support requests. You'll contribute to a high-performing team, ensuring uptime and informing users to maintain productivity.
As a Support Engineer for ARIS, you will provide exceptional customer support by addressing technical inquiries and troubleshooting software issues related to the ARIS platform. You will collaborate with global teams to enhance customer satisfaction and identify recurring issues, contributing to support process improvements.
The Application Support Engineer is responsible for providing technical support for Syndigo's SaaS products. This includes troubleshooting and debugging software issues, managing customer tickets, conducting periodic cadence calls, and contributing to knowledge base improvements while working in a 24x7 operational environment.
The NonStop Remote Hardware Support Engineer will respond to and resolve support issues for a global customer base specializing in NonStop technologies, perform root cause analysis, and improve customer environments through strategic development. Strong communication skills and hardware knowledge are essential.
As an Application Support Engineer, you will provide technical support for the Riversand SaaS product, manage incidents with root cause analysis, debug application issues, and collaborate with global customers for effective solutions. You will also contribute to improvements in the knowledge base and documentation.
This role requires providing support for applications and services related to media business flows, ensuring business continuity, assisting with IT needs for customer-facing employees, and delivering excellent client service. Responsibilities include building training materials, user acceptance testing, and managing issue tracking while contributing to end-user support resources.
Top Chennai Companies Hiring Technical Support Roles
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