Top Technical Support Jobs in Chennai, TN
Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.
At Nium, the Tech Support Engineer II role involves offering better customer service, managing live/production environments, using the latest tools for support functions, ensuring high uptime, automating manual efforts, resolving incidents, managing vendors, and deriving deep user insights.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
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Join Twilio as a Technical Support Engineer in the Onboarding and Compliance Support team. Deliver top-tier customer service, navigate customers through compliance processes, prevent fraudulent activity, and work in rotational shifts to ensure a secure and compliant environment for customers. Take ownership of support tickets, communicate with customers effectively, collaborate across departments, and contribute to the safety and trust of Twilio's mission.
The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.
Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
Featured Jobs
Join Druva's Talent Community for Technical Support Team. Submit your resume to be considered for future opportunities that match your skillset and interests. Druva enables cyber, data, and operational resilience with the Data Resiliency Cloud, a SaaS solution. The Technical Support Team resolves customer technical issues and crafts a positive customer experience. Make an impact in the cloud era by joining the Product Support team at Druva.
As a Technical Support Engineer 2 at Twilio, you will be the voice of Twilio to customers and partners, supporting them in using Twilio's platform effectively. Responsibilities include addressing customer issues, collaborating with internal teams, and staying current on industry standards.
As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.
Join Twilio as a Technical Support Expert in Onboarding and Compliance Support. Provide top-tier customer service, guide customers through compliance processes, prevent fraudulent activity, and collaborate with various departments to address customer concerns. Work in rotational shifts in APAC or EMEA time zones.
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
As a Technology Support I team member at JPMorgan Chase & Co., you will troubleshoot production application flows, improve operational stability, monitor production environments, identify issues, and support incident management. Familiarity with SWIFT, FX, ISO MX File, Cross Border Payments, and automation tools is required.
The Regional Technical Support Engineering Manager at LivePerson will oversee the daily operations of a Support Engineering team, collaborate with cross-functional teams, develop customer care strategies, and drive continuous improvement in customer experience and technical support services.
Nium is looking for a Senior Tech Support Engineer to offer better customer service and manage live/production environments. The role involves using tools like Kibana, Nagios, and Clever tap to ensure system availability and automate manual efforts. The position is based in Chennai, India.
As a Senior Technical Support Engineer at SentinelOne, you will provide grade A support to enterprise customers, lead escalations, develop tools for support improvement, and collaborate with senior management. Required skills include Windows, Mac, Linux, customer service, and problem-solving. Experience in SaaS B2B environments and network security is essential.
Seeking a Senior Technical Support Engineer to provide grade A support for Enterprise customers, investigate technical issues, work closely with product management, and have a bachelor's degree in a technical field with a minimum of three years of experience in customer support or a customer-facing technical role.
The Senior Technical Support Engineer at Cambridge Mobile Telematics is responsible for providing technical assistance to customers, working closely with Engineering and Product Management, debugging issues, maintaining knowledge bases, and collaborating with sales and management to improve customer support processes.
Provide advanced technical support and solutions for clients utilizing cloud services. Requires deep knowledge of cloud infrastructure, services, and best practices. Responsibilities include leading escalations, tool implementation, and assisting with new support channels. Minimum 5 years of experience in cloud providers and cybersecurity, with expertise in cloud, Kubernetes, and security technologies. Bachelor's degree in Computer Science or related field.
Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
The Engineer – Technical Support(QTS) is responsible for providing technical support for Qube Cinema Equipment in theatres, including content loading, troubleshooting, and maintenance. The role requires strong hardware and networking knowledge and the ability to maintain customer relationships and provide on-site technical support.
The NonStop Remote Hardware Support Engineer will be responsible for providing support for NonStop systems technologies and solutions, troubleshooting hardware issues, and resolving technical support queries from a global customer base.
Provide application support, troubleshoot technical issues, and collaborate with development teams to resolve issues in a timely manner.
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