Top Technical Support Jobs in Chennai

The Technical Support Engineer will provide customer support for contact center software, resolve technical issues, and understand omni channel communication technologies.

The Technical Support Engineer manages MACD operations, supports enterprise contact center environments, and ensures timely issue resolution while adhering to SLAs.

The technician manages IT initiatives, provides customer support, engages with business users, and ensures adherence to procedures. They also facilitate application management from conception to implementation.

The Technical Support Engineer provides customer support for cloud contact center software, troubleshooting technical issues, and implementing solutions for clients.

Provide technical support for Rocket Software products: assist customers with installation, setup, configuration, and deployment; troubleshoot issues across mainframe, ETL, and databases; reproduce symptoms, escalate to development, and guide permanent resolutions. Work within a team and support after-hours as needed.

The Technical Support Specialist resolves customer technical issues, manages escalations, ensures satisfaction, and improves service quality, utilizing various technical tools and knowledge.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

As a Technical Support Engineer, you will troubleshoot complex software issues, collaborate with engineering, and advocate for customers to resolve issues efficiently while managing communication among various teams.

As a Solutions Engineer I, you'll implement Five9's cloud contact center solutions, configure tailored deployments, support user acceptance testing, and troubleshoot issues.

Lead a team of Technical Support Engineers, managing ticket resolutions, overseeing incident management, and driving product adoption through customer feedback and training.

The Technical Support Engineer 2 supports Twilio's Programmable Messaging product, assisting customers with technical issues and debugging code. Responsibilities include enhancing workflows, collaborating with teams, and conveying technical information effectively.

The Technical Support Engineer 2 will support Twilio's platform, resolving customer issues and collaborating with the Product and Engineering teams, requiring strong technical skills and communication abilities.

The Technical Support Specialist provides first-level technical support, troubleshooting networking issues, and maintaining customer communication while delivering excellent service for Sectigo's products.

The Technical Support Engineer troubleshoots and resolves complex advanced product issues, collaborates with teams, ensures SLA compliance, and mentors junior staff.

Provide technical support on Avid products, manage support cases, ensure compliance with SLAs, and collaborate with teams for customer issue resolution.

The Technical Support Engineer 3 supports customers using Twilio's platform, resolving complex issues and providing exceptional service across multiple channels, while identifying upsell opportunities and documenting interactions thoroughly.

The Technical Support Analyst I provides operational support, troubleshooting technical issues, conducts testing, and ensures customer satisfaction, while maintaining system compliance and collaborating with higher-level teams.

The Technical Support Analyst II provides Level 2 support, resolves technical issues, performs operational tasks, and conducts various types of testing on CSG products while maintaining customer satisfaction.

Provide Level 2 production support for CSG billing and provisioning products, troubleshoot and resolve customer issues, update support tools, perform health checks, coordinate escalations, assist reporting on KPIs, and support on-call/shift schedules with occasional onsite travel.

The Technical Support Engineer will assist customers with issues related to YugabyteDB, troubleshoot technical problems, and collaborate with other teams to meet customer needs.

Provide Level 2 production support for CSG billing and provisioning products, troubleshoot errors, liaise with customers and R&D, perform application health checks, manage tickets and KPIs, deliver installations, support on-call shifts, and work with monitoring, CI/CD and automation tools.

Lead a team in technical incident resolution, customer support, product analysis, and operational management while ensuring high customer satisfaction.

The Technical Support Engineer will manage technical delivery, resolve complex network issues, oversee escalations, and contribute to continuous learning and innovation in telecom technologies.

The Technical Support Engineer leads the technical delivery for customer service, resolves complex network issues, manages escalations, and ensures SLAs are met, while continually learning and applying new technologies.

Provide advanced technical support for Microsoft 365 and Azure services, manage escalated customer incidents, lead troubleshooting efforts, and implement ITIL best practices. Responsible for documentation and maintaining client environments.