Top Technical Support Jobs in Chennai

The Technical Support Engineer provides technical support for customer deployments, assists with upgrades, conducts technical check-ins, and shares knowledge within the team to enhance customer experience and documentation.

The Associate Technical Support Representative assists customers through phone, web, and chat, handling inquiries about software, hardware, and account management. They utilize technical problem-solving skills in a fast-paced environment.

The Technical Support Engineer monitors system alerts, manages incidents and crises, coordinates with vendors, and ensures operational stability in IT environments. Strong communication and AI tool familiarity are essential for success.

Provide first-line support for Dynamics 365 CRM: troubleshoot issues, configure no-code solutions, triage tickets, manage SLAs, coordinate with Delivery/Sales/Finance, improve support processes, and onboard/train staff and customers.

The Technical Support Engineer provides customer support for cloud contact center software, troubleshooting technical issues, and implementing solutions for clients.

Provide technical support for Twilio's Programmable Messaging product, assisting customers with troubleshooting, coding guidance, and ensuring a friendly support experience.

As a Technical Support Consultant, you will provide world-class customer support, triaging requests in Zendesk, collaborating with teams, and assisting with configuration changes and testing.

Lead a team in technical incident resolution, customer support, product analysis, and operational management while ensuring high customer satisfaction.

Provide Level 2 support for CSG's SingleView billing product, managing customer issues, resolving technical problems, and liaising with development while ensuring compliance with SLAs.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

Provide technical support for elevator and escalator spare parts, manage material compliance, and coordinate with R&D teams. Strong knowledge of SAP and engineering tools required.

The Technical Support Specialist resolves technical issues for business customers regarding enterprise desktop products and assists Tier 1 support teams. Responsibilities include troubleshooting software, hardware, and connectivity issues, providing guidance, and assisting with support tickets and projects.

Provide Level 2 production support for CSG billing and provisioning products, troubleshoot errors, liaise with customers and R&D, perform application health checks, manage tickets and KPIs, deliver installations, support on-call shifts, and work with monitoring, CI/CD and automation tools.

Provide technical support for Rocket Software products: assist customers with installation, setup, configuration, and deployment; troubleshoot issues across mainframe, ETL, and databases; reproduce symptoms, escalate to development, and guide permanent resolutions. Work within a team and support after-hours as needed.

The Customer Support Engineer is responsible for diagnosing and resolving technical issues, advocating for customers, and collaborating with internal teams to ensure high-quality support and customer satisfaction.

As a Solutions Engineer I, you'll implement Five9's cloud contact center solutions, configure tailored deployments, support user acceptance testing, and troubleshoot issues.

Provide Level 2 production support for CSG billing and provisioning products, troubleshoot and resolve customer issues, update support tools, perform health checks, coordinate escalations, assist reporting on KPIs, and support on-call/shift schedules with occasional onsite travel.

Provide 24/7 technical and engineering support for ResMed products and Somnoware platform: troubleshoot and resolve customer issues via phone/email/chat, manage and escalate tickets per SLA, provision accounts and databases, document findings in the knowledge base, and relay product feedback to engineering and product teams.

As a Technical Support Engineer, you will troubleshoot complex data and integration issues for customers, document solutions, and support cross-functional teams to enhance product quality and customer satisfaction.

Provide Tier 2 technical support for Mitratech products via portal, email, chat, and phone; reproduce and troubleshoot issues, triage incidents, create knowledgebase articles, work with engineering on defect resolution, participate in client calls, and assist with patching and environment documentation.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

As a Tier 2 Technical Support Engineer, you'll resolve complex customer issues, collaborate with engineering, and enhance platform reliability. Responsibilities include diagnosing escalated tickets, identifying root causes, and ensuring customer satisfaction.

As a Technical Support Engineer III, you will manage complex technical incidents, oversee automation efforts, and guide junior engineers, ensuring high system availability and performing detailed root cause analysis.

The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.