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Top Technical Support Jobs in Chennai

13 Hours Ago
Hybrid
Chennai, TN
Mid level
Mid level
Blockchain • Fintech • Payments • Cryptocurrency
The Technical Support Engineer II will troubleshoot and resolve technical issues related to software, hardware, or networks, manage and prioritize support requests, and liaise with specialized teams as needed. The role emphasizes problem-solving, communication skills, and a comprehensive understanding of technical systems to maintain user productivity.
Top Skills: AnsibleAWSChefDockerJenkinsKubernetesMssqlNoSQLPostgres
21 Hours Ago
Remote
Chennai, TN
Mid level
Mid level
Artificial Intelligence • Fintech
As a Technical Support Engineer L2, you will manage customer support functions, troubleshoot technical issues, and collaborate with backend teams to resolve customer concerns. Your role includes documenting queries, reviewing open tickets, and ensuring KPIs for customer experience are met while working flexible hours in a customer-facing environment.
Top Skills: Node.jsSQL
2 Days Ago
Chennai, TN
Senior level
Senior level
Information Technology
The Technical Support Engineer will provide technical support to ESET customers and partners, troubleshooting security-related issues, implementing solutions, and maintaining security systems. Key tasks include resolving support issues, analyzing client problems remotely, logging support requests, and collaborating with the regional customer care team.
Top Skills: AndroidComputer ScienceLinuxMac OsxWindows
5 Days Ago
Hybrid
Chennai, TN
Mid level
Mid level
Software
As a Technical Support Engineer - II at Smarsh, you will be responsible for researching, troubleshooting, and solving highly challenging technical issues to support customers with SaaS and software solutions. You will collaborate with cross-functional teams, create documentation, and provide technical guidance to customers and partners.
Yesterday
Chennai, TN
Senior level
Senior level
Information Technology • Software
The Manager of Technical Support Engineers will lead a team to resolve complex technical issues, maintain high customer satisfaction, and promote a self-learning culture. Responsibilities include managing day-to-day tasks, guiding technical expertise, facilitating communication among teams, and advocating for customers to enhance their use of Redis Enterprise Software.
Top Skills: KubernetesLinuxNoSQLRedisUnix
Yesterday
Remote
Chennai, TN
Mid level
Mid level
Software
The Technical Support Engineer at StarTree will provide exceptional technical support and expertise to customers regarding the StarTree platform and Apache Pinot. Responsibilities include troubleshooting performance issues, documenting solutions, mentoring team members, sharing customer feedback with development teams, and improving processes while maintaining customer satisfaction.
Top Skills: Apache KafkaApache PinotClickhouseDruidHadoopKubernetesPresto/TrinoSparkSQL
3 Days Ago
Chennai, TN
Senior level
Senior level
Big Data • Cloud • Information Technology
The Technical Support Manager oversees IT support operations, ensuring high-quality service delivery and management of the internal support team. This includes monitoring performance, troubleshooting complex technical issues, leading projects, training teams, and maintaining IT solutions' availability and reliability.
Top Skills: .NetC++Java
3 Days Ago
Chennai, TN
Senior level
Senior level
Big Data • Cloud • Information Technology
The Senior Technical Support Manager at Iron Mountain will lead and manage a global IT support team, ensuring high service levels and system reliability. Responsibilities include providing technical support, incident management, project management, process improvement, and ensuring compliance with security policies. The role demands strong leadership skills and strategic collaboration across teams to enhance customer satisfaction and operational excellence.
Top Skills: AWSAzureGCPKofax CaptureMft SolutionsPowershellSQL ServerWindows Server
13 Hours Ago
Hybrid
Chennai, TN
Senior level
Senior level
Blockchain • Fintech • Payments • Cryptocurrency
As a Sr. Technical Support Engineer at Nium, you will resolve technical issues related to software, hardware, or network systems, using ticketing systems to manage support requests. You'll contribute to a high-performing team, ensuring uptime and informing users to maintain productivity.
Top Skills: AnsibleAWSChefDockerJenkinsKubernetesMssqlNoSQLPostgres
Mid level
Information Technology • Consulting
The Application Support Engineer provides exceptional customer service and technical support for Microsoft's core applications and operating systems. Responsibilities include managing help desk tickets, troubleshooting virtual environments, maintaining IT infrastructure, and collaborating with team members to resolve technical issues and support end-users effectively.
Top Skills: AzureMicrosoft
Senior level
Software
The Senior Technical Support Engineer will provide technical assistance and support to CMT customers, collaborating closely with Engineering and Product teams. Responsibilities include troubleshooting mobile technology issues, managing customer inquiries, creating internal knowledge resources, and improving support processes. The role requires a proactive customer service approach and expertise in various technical areas.
Top Skills: KotlinPythonShellSwift
22 Hours Ago
Chennai, TN
Senior level
Senior level
Big Data • Information Technology • Machine Learning • Sales • Software • Database • Generative AI
The IT Support Engineer II will provide hardware, software, and connectivity support to employees both remotely and onsite. Responsibilities include troubleshooting desktop issues, maintaining a ticketing system, and ensuring timely resolution of problems. The role requires excellent knowledge of various operating systems and collaboration tools, with a focus on customer assistance and continuous improvement.
Top Skills: macOSWindows
23 Hours Ago
Chennai, TN
Entry level
Entry level
AdTech • Marketing Tech
This role requires providing support for applications and services related to media business flows, ensuring business continuity, assisting with IT needs for customer-facing employees, and delivering excellent client service. Responsibilities include building training materials, user acceptance testing, and managing issue tracking while contributing to end-user support resources.
Top Skills: Ms FlowMs Powerapps
23 Hours Ago
Chennai, TN
Mid level
Mid level
eCommerce • Information Technology • Marketing Tech • Retail • Analytics
The Application Support Engineer is responsible for providing technical support for Syndigo's SaaS products. This includes troubleshooting and debugging software issues, managing customer tickets, conducting periodic cadence calls, and contributing to knowledge base improvements while working in a 24x7 operational environment.
Top Skills: JavaPython
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