Top Technical Support Jobs in Chennai

The Senior Technical Support Engineer will provide technical assistance and support to CMT customers, collaborating closely with Engineering and Product teams. Responsibilities include troubleshooting mobile technology issues, managing customer inquiries, creating internal knowledge resources, and improving support processes. The role requires a proactive customer service approach and expertise in various technical areas.

As a Sr. Technical Support Engineer at Nium, you will resolve technical issues related to software, hardware, or network systems, using ticketing systems to manage support requests. You'll contribute to a high-performing team, ensuring uptime and informing users to maintain productivity.

As a Support Engineer for ARIS, you will provide exceptional customer support by addressing technical inquiries and troubleshooting software issues related to the ARIS platform. You will collaborate with global teams to enhance customer satisfaction and identify recurring issues, contributing to support process improvements.

The Application Support Engineer is responsible for providing technical support for Syndigo's SaaS products. This includes troubleshooting and debugging software issues, managing customer tickets, conducting periodic cadence calls, and contributing to knowledge base improvements while working in a 24x7 operational environment.

The NonStop Remote Hardware Support Engineer will respond to and resolve support issues for a global customer base specializing in NonStop technologies, perform root cause analysis, and improve customer environments through strategic development. Strong communication skills and hardware knowledge are essential.

As an Application Support Engineer, you will provide technical support for the Riversand SaaS product, manage incidents with root cause analysis, debug application issues, and collaborate with global customers for effective solutions. You will also contribute to improvements in the knowledge base and documentation.

This role requires providing support for applications and services related to media business flows, ensuring business continuity, assisting with IT needs for customer-facing employees, and delivering excellent client service. Responsibilities include building training materials, user acceptance testing, and managing issue tracking while contributing to end-user support resources.