Top Technical Support Jobs in Chennai

Designs portions of engineering solutions for moderately complex products and systems. Implements established test plans to validate mechanical, electrical, software, and other specifications. Collaborates with internal and outsourced development partners, contributes to project teams, and develops reliable, cost-effective solutions. Requires foundational engineering knowledge, analytical and problem-solving skills, familiarity with engineering design tools, and understanding of hardware, materials, and electrical components.

Leads an engineering support team delivering technical solutions and coordinating multiple projects. Responsibilities include managing headcount, budgets, schedules, resources, outsourced partners, suppliers, project risks, process improvements, and cost reductions. The manager also handles hiring, performance management, coaching, career development, stakeholder communication, and escalation of project issues while ensuring delivery against organizational roadmaps.

Designs and tests engineering solutions for WLAN-related products, systems, software, and services. The role validates designs against technical specifications, troubleshoots problems, collaborates with internal and outsourced engineering partners, and contributes to reliable, cost-effective solutions. It requires analytical problem-solving, familiarity with engineering design tools, basic hardware and electrical component knowledge, and effective communication within project teams.

Provides first-line technical support for HPE Aruba enterprise switching customers. Troubleshoots switching, VLAN, routing, spanning-tree, PoE, hardware, boot, configuration, and logging issues; manages TAC cases, validates severity, documents findings, adheres to SLAs, and escalates structured cases to L2/L3 teams. Requires networking fundamentals, basic Aruba CLI skills, operating system troubleshooting, customer communication, shift flexibility, and 2–4+ years of network operations, NOC, TAC, or field networking experience.

Designs and tests portions of WLAN and engineering solutions, validates existing designs against technical specifications, troubleshoots problems, collaborates with internal and outsourced development partners, and contributes to project teams delivering reliable, cost-effective products. The role requires analytical and problem-solving skills, familiarity with engineering design tools, basic hardware and electrical component knowledge, and effective communication in English and the local language. This is a hybrid position requiring approximately two days per week in an HPE office.

Designs and tests portions of engineering solutions for WLAN products, systems, software, and services. The role validates designs against technical requirements, troubleshoots problems, collaborates with internal and outsourced engineering partners, and contributes to project teams delivering reliable, cost-effective solutions. Candidates should have engineering or computer science education, analytical and problem-solving skills, familiarity with engineering design tools, and the ability to communicate and negotiate technical proposals.

Designs portions of engineering solutions, implements established test plans, validates mechanical, electrical, software, and other engineering specifications, and collaborates with internal and outsourced development partners. The role supports reliable, cost-effective solutions for low- to moderately complex products. Candidates should have an engineering or computer science degree, 0–2 years of experience, analytical and problem-solving abilities, familiarity with engineering design tools, and strong communication skills.

Leads an engineering support team and oversees multiple projects, managing headcount, resources, deliverables, schedules, budgets, risks, and costs. Coordinates with internal stakeholders, outsourced partners, and suppliers; escalates issues and ensures quality and timely execution. Responsibilities also include hiring, performance management, coaching, career development, process improvement, and cost reduction.

Supports engineering solution design, testing, validation, troubleshooting, and development for HPE products and systems. Implements established test plans across mechanical, electrical, and software specifications, collaborates with internal and outsourced development partners, and contributes to reliable, cost-effective solutions. Requires analytical problem-solving, engineering design-tool familiarity, hardware and electrical component knowledge, and strong communication skills.

Leads an engineering support team, managing staff, projects, resources, schedules, budgets, outsourced partners, and suppliers. Ensures delivery against organizational roadmaps, communicates project status, escalates issues, drives process improvements and cost reduction, and oversees hiring, performance management, coaching, and career development. Requires advanced project management, technical, analytical, leadership, communication, and business skills, plus at least five years of related experience.

Supports engineering solution design, testing, validation, troubleshooting, and development for HPE products and systems. Collaborates with internal and outsourced engineering partners to deliver reliable, cost-effective solutions. Applies engineering principles across mechanical, electrical, software, and related disciplines while contributing to project teams and making recommendations within defined parameters.

Designs portions of engineering solutions, implements test plans, validates mechanical, electrical, and software specifications, and collaborates with internal and outsourced engineering partners. Supports project teams developing reliable, cost-effective products and solutions. Requires analytical problem-solving, engineering design knowledge, hardware and electrical component understanding, and strong communication skills.

Leads a technical engineering support team delivering networking and wireless solutions. Manages staff, headcount, project schedules, budgets, resources, suppliers, deliverables, and escalations. Drives process improvements, cost reductions, team hiring, performance management, coaching, and career development. Coordinates projects across multiple engineering disciplines and ensures alignment with organizational roadmaps.

Manage and lead a technical engineering team to design, develop, and troubleshoot networking and software solutions. Oversee headcount, schedules, budgets, and outsourced partners; communicate project status and escalate issues; drive process improvements and cost reductions; handle hiring, performance management, coaching, and career development for direct reports.

Provides technical support for Department of Corrections automation infrastructure, networks, hardware, software, and security systems. Resolves service requests and complex incidents, manages endpoint and Microsoft technologies, documents solutions, and supports users across correctional facilities and partner agencies. The role requires frequent site travel, equipment handling, onsite work, and collaboration with technical teams and end users.

Provide advanced technical support for enterprise customers using Chainguard Images. Investigate and resolve complex issues involving Linux, Docker, Kubernetes, CI/CD, GitHub, Helm, Terraform, and cloud platforms. Manage customer communications and SLAs, document issues, create knowledge-base content, escalate bugs and feature requests, collaborate cross-functionally, and participate in an after-hours on-call rotation.

Own and resolve complex Slurm support cases for production AI and HPC clusters. Diagnose scheduler, Linux, networking, storage, authentication, database, container, and GPU infrastructure issues; advise customers on configuration, upgrades, reliability, and incident recovery; collaborate with engineering on defects; and develop technical documentation, diagnostic tools, and training.

Own and resolve complex, escalated customer technical issues involving .NET, ASP.NET, Web APIs, networking, IIS, Azure, and web applications. Troubleshoot using debugging tools, source code, and network traces; coordinate across teams, communicate with customers, report product defects, and develop solutions or automation. Share knowledge through coaching and mentoring while supporting global customers across flexible shifts.

Provides technical support to merchants and partners for POS terminals, payment gateways, e-commerce systems, mobile payments, and P2PE security solutions. Troubleshoots software, networking, hardware, and integration issues; manages customer tickets through phone, chat, and Salesforce; escalates and resolves inquiries; deploys customer solutions through vendor portals; collaborates with Sales; and participates in flexible on-call support.

Provides technical support for Twilio’s Programmable Messaging API to wholesale providers. Resolves complex customer issues, troubleshoots message deliverability, manages carrier escalations, communicates through phone, email, and chat, updates documentation, files reproducible bug reports, and collaborates with Product and Engineering. The role requires strong technical troubleshooting, customer communication, web and telecommunications knowledge, programming familiarity, and flexibility for weekend, swing, and night shifts.

Provides advanced technical support for complex Azure, .NET, ASP.NET, Web API, REST, networking, and connectivity issues. Owns escalated customer cases through resolution, performs debugging and network-trace analysis, develops solutions, coordinates with engineering teams, communicates with corporate customers, reports product issues, and shares knowledge. Requires customer-focused troubleshooting, strong communication, collaboration, shift flexibility, and Microsoft Cloud Background Check screening.

Provide advanced post-sales technical support for Nokia's Network Services Platform (NSP). Troubleshoot complex EMS/NMS issues across software, networks, Linux, and virtualized environments; debug installations, coordinate with R&D and customers, ensure SLA compliance, lead RCAs, mentor junior staff, and create knowledge articles.

Provide post-sales technical support for the Network Services Platform (NSP): troubleshoot and replicate issues, debug complex installations, coordinate with R&D and product teams, ensure SLA compliance, lead RCAs, mentor junior staff, and support product activities.

Provide senior-level technical and production support for a large Ruby on Rails application. Troubleshoot application, database, hosting, API, payment, and integration issues across Ruby on Rails, PostgreSQL, Heroku, Stripe, and AWS S3. Perform root cause analysis, incident resolution, debugging, SQL queries, scripts, configuration changes, and code fixes. Collaborate with Engineering, Product, QA, and Customer Support while maintaining documentation, runbooks, and RCA reports. Night-shift availability is required.

Provides customer service support for industrial valve and instrumentation equipment. Responsibilities include preventative maintenance visits, on-site troubleshooting and remedial support, warranty and non-warranty replacements, return tracking, service documentation, shutdown coordination, and collaboration with service and cross-functional teams. The role operates in a manufacturing environment, requires independent work, and involves approximately 75% domestic and regional travel.