Top Technical Support Jobs in Chennai

The Technical Support Specialist assists customers by troubleshooting technical issues, managing escalated problems, and ensuring timely resolution, while enhancing customer satisfaction.

The Technical Support Engineer I handles customer issues, troubleshoots technical problems, provides support via various communication methods, manages multiple tasks, and contributes to process documentation.

Provide first-line technical support for Sectigo's clients, troubleshoot networking issues, and document solutions while ensuring excellent customer service.

As a Solutions Engineer I, you'll implement Five9's cloud contact center solutions, configure tailored deployments, support user acceptance testing, and troubleshoot issues.

Lead a team of Technical Support Engineers, managing ticket resolutions, overseeing incident management, and driving product adoption through customer feedback and training.

The Technical Support Engineer will assist customers with issues related to YugabyteDB, troubleshoot technical problems, and collaborate with other teams to meet customer needs.

Lead a team in technical incident resolution, customer support, product analysis, and operational management while ensuring high customer satisfaction.

The Technical Support Engineer will manage technical delivery, resolve complex network issues, oversee escalations, and contribute to continuous learning and innovation in telecom technologies.

The Technical Support Engineer leads the technical delivery for customer service, resolves complex network issues, manages escalations, and ensures SLAs are met, while continually learning and applying new technologies.

The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.

The Technical Support Engineer will assist global customers with product installation, troubleshooting, and support in network security, while maintaining the knowledge base.

The Technical Support Engineer provides global customer support for product installation and troubleshooting, maintains the knowledge base, and collaborates with support teams and R&D.

Provide customer support for Mitratech products, troubleshoot issues, create knowledgebase articles, and participate in client calls while working closely with the engineering team.

The Technical Support Engineer resolves service issues, supports network operations, and improves customer experience in a 24/7 environment.

Provide level 1 and 2 technical support for tools and applications, monitoring performance, investigating incidents, and collaborating on escalated issues.

The Technical Support Engineer manages MACD operations, supports enterprise contact center environments, and ensures timely issue resolution while adhering to SLAs.

The Technical Support Engineer will provide customer support for contact center software, resolve technical issues, and understand omni channel communication technologies.

Provide Level 2 technical support for customers, troubleshoot issues, manage service activation processes, and ensure customer satisfaction. Requires knowledge in billing, telecommunication, and CSG products.

The Technical Support Engineer provides customer support for cloud contact center software, troubleshooting technical issues, and implementing solutions for clients.

The candidate will manage IT infrastructure, including system administration for Windows and Linux, virtualization management, CI/CD tools, troubleshooting, and procurement processes.

Roles include Customer Success Specialist and Technical Support Engineer, focusing on retention, renewals, and technical issue resolution in SaaS.

The Technical Support Engineer rectifies customer issues, manages JIRA and Kissflow tickets, tests new features, and provides training.

The Technical Support Engineer will provide technical support for Wowza Media Systems products, ensuring SLAs are met, mentoring junior staff, and contributing to the knowledge base.

As a Senior Technical Support Engineer, you will provide advanced technical support for the Alation platform, troubleshoot complex issues, and contribute to knowledge base creation.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.