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Top Technical Support Engineer Jobs in Chennai

Yesterday
Remote
Chennai, TN
Entry level
Entry level
Big Data • Software • Analytics
The Technical Support Engineer will take ownership of customer technical issues, collaborating with developers and cross-functional teams to resolve problems efficiently. Responsibilities include enhancing product quality, managing service levels, documenting solutions, and training new team members. This role aims to ensure exceptional customer satisfaction and scalable support processes.
Top Skills: JavaPHPPython
Mid level
Information Technology • Consulting
The Application Support Engineer provides exceptional customer service and technical support for Microsoft's core applications and operating systems. Responsibilities include managing help desk tickets, troubleshooting virtual environments, maintaining IT infrastructure, and collaborating with team members to resolve technical issues and support end-users effectively.
Top Skills: AzureMicrosoft
4 Days Ago
Remote
Chennai, TN
Mid level
Mid level
Software
The Technical Support Engineer at StarTree will provide exceptional technical support and expertise to customers regarding the StarTree platform and Apache Pinot. Responsibilities include troubleshooting performance issues, documenting solutions, mentoring team members, sharing customer feedback with development teams, and improving processes while maintaining customer satisfaction.
Top Skills: Apache KafkaApache PinotClickhouseDruidHadoopKubernetesPresto/TrinoSparkSQL
4 Days Ago
Remote
Chennai, TN
Mid level
Mid level
Artificial Intelligence • Fintech
As a Technical Support Engineer L2, you will manage customer support functions, troubleshoot technical issues, and collaborate with backend teams to resolve customer concerns. Your role includes documenting queries, reviewing open tickets, and ensuring KPIs for customer experience are met while working flexible hours in a customer-facing environment.
Top Skills: Node.jsSQL
5 Days Ago
Chennai, TN
Junior
Junior
Healthtech
As a Jr. Technical Support Engineer, you will provide engineering support for ResMed products, managing customer queries and troubleshooting device failures. Key responsibilities include ensuring quality responses, conducting product maintenance, and testing, along with collaborating with internal teams to improve customer service outcomes.
Senior level
Software
The Senior Technical Support Engineer will provide technical assistance and support to CMT customers, collaborating closely with Engineering and Product teams. Responsibilities include troubleshooting mobile technology issues, managing customer inquiries, creating internal knowledge resources, and improving support processes. The role requires a proactive customer service approach and expertise in various technical areas.
Top Skills: KotlinPythonShellSwift
15 Days Ago
Hybrid
Chennai, TN
Senior level
Senior level
Blockchain • Fintech • Payments • Cryptocurrency
As a Sr. Technical Support Engineer at Nium, you will resolve technical issues related to software, hardware, or network systems, using ticketing systems to manage support requests. You'll contribute to a high-performing team, ensuring uptime and informing users to maintain productivity.
Top Skills: AnsibleAWSChefDockerJenkinsKubernetesMssqlNoSQLPostgres
15 Days Ago
Hybrid
Chennai, TN
Mid level
Mid level
Blockchain • Fintech • Payments • Cryptocurrency
The Technical Support Engineer II will troubleshoot and resolve technical issues related to software, hardware, or networks, manage and prioritize support requests, and liaise with specialized teams as needed. The role emphasizes problem-solving, communication skills, and a comprehensive understanding of technical systems to maintain user productivity.
Top Skills: AnsibleAWSChefDockerJenkinsKubernetesMssqlNoSQLPostgres
21 Days Ago
Hybrid
Chennai, TN
Mid level
Mid level
Software
As a Technical Support Engineer - II at Smarsh, you will be responsible for researching, troubleshooting, and solving highly challenging technical issues to support customers with SaaS and software solutions. You will collaborate with cross-functional teams, create documentation, and provide technical guidance to customers and partners.
7 Days Ago
Remote
Chennai, TN
Senior level
Senior level
Retail • Sports
The Support Engineer will work with the Global BI Support Engineering Team to handle testing and level 1 + 2 support for REST APIs and Azure applications. Responsibilities include monitoring, troubleshooting technical issues, providing support documentation, and collaborating with developers on projects.
Top Skills: PysparkPython
Senior level
eCommerce • Information Technology • Marketing Tech • Retail • Analytics
The Site Reliability Engineer will ensure 99.97% uptime of the SaaS platforms while addressing technical issues, improving monitoring and automation, conducting root cause analysis, and mentoring support teams. They will also facilitate collaboration across teams to resolve critical incidents.
Top Skills: Python
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