Top Technical Support Engineer Jobs in Chennai

Designs portions of engineering solutions, implements established test plans, validates mechanical, electrical, software, and other engineering specifications, and collaborates with internal and outsourced development partners. The role supports reliable, cost-effective solutions for low- to moderately complex products. Candidates should have an engineering or computer science degree, 0–2 years of experience, analytical and problem-solving abilities, familiarity with engineering design tools, and strong communication skills.

Supports engineering solution design, testing, validation, troubleshooting, and development for HPE products and systems. Implements established test plans across mechanical, electrical, and software specifications, collaborates with internal and outsourced development partners, and contributes to reliable, cost-effective solutions. Requires analytical problem-solving, engineering design-tool familiarity, hardware and electrical component knowledge, and strong communication skills.

Supports engineering solution design, testing, validation, troubleshooting, and development for HPE products and systems. Collaborates with internal and outsourced engineering partners to deliver reliable, cost-effective solutions. Applies engineering principles across mechanical, electrical, software, and related disciplines while contributing to project teams and making recommendations within defined parameters.

Designs portions of engineering solutions, implements test plans, validates mechanical, electrical, and software specifications, and collaborates with internal and outsourced engineering partners. Supports project teams developing reliable, cost-effective products and solutions. Requires analytical problem-solving, engineering design knowledge, hardware and electrical component understanding, and strong communication skills.

Provides customer service support for industrial valve and instrumentation equipment. Responsibilities include preventative maintenance visits, on-site troubleshooting and remedial support, warranty and non-warranty replacements, return tracking, service documentation, shutdown coordination, and collaboration with service and cross-functional teams. The role operates in a manufacturing environment, requires independent work, and involves approximately 75% domestic and regional travel.

Provides advanced technical support for Sectigo customers, handling escalated Tier 1 issues through diagnosis, troubleshooting, resolution, and follow-up. Supports customers by phone, email, and chat; documents issues; manages multiple cases; escalates unresolved problems; contributes to the knowledge base; and collaborates with sales and internal teams. The role requires expertise in SSL/TLS, certificates, networking, operating systems, server troubleshooting, and information security products.

Provides onsite IT support, handles service desk calls and tickets, installs and upgrades computers, manages PC lifecycle and IT assets, configures Windows systems, installs software and hardware, and troubleshoots computer systems and peripherals. The role also documents configurations, protects confidential information, recommends process improvements, and participates in IT services projects.

Provides global technical support for AlgoSec customers and partners, troubleshooting cloud infrastructure, Linux systems, applications, networking, security environments, and enterprise software. Investigates complex issues, coordinates with Support, R&D, Delivery, Product, and Sales teams, manages cases through resolution, and develops scripts and automations to improve support efficiency and reliability. Maintains technical documentation and contributes to support process improvement while working flexible hours in a 24x7 organization.

Provides technical support for Repligen bioprocessing products and technologies. Responsibilities include troubleshooting hardware, software, process, and system issues; managing Salesforce support cases; documenting technical findings; coordinating RMAs, replacement parts, and field service dispatches; creating technical documentation; collaborating cross-functionally; and identifying process improvements. The role also supports customer and field service teams, interprets system diagnostics and alarms, and may travel occasionally for customer visits and training.

Provide white-glove technical support to institutional clients via phone, email, and chat; triage and resolve issues or escalate appropriately; maintain communication until resolution; develop playbooks; participate in on-call rotation and work defined AMER shift onsite in Bangalore.

Provides Tier 3 technical support for networking products in data center, AI, storage, and HPC environments. Installs systems, troubleshoots complex network issues, develops customer solutions, manages complex installations, and handles problem resolution. The role requires expertise in routing, switching, virtualization, Linux, scripting, Ansible, and major network vendors. It also involves customer communication, site visits, process improvement, and collaboration with Engineering, Marketing, Support, customers, and partners.

Provides technical support for a zero-trust cloud networking platform. Resolves, escalates, tracks, and closes customer incidents and service requests within SLAs. Troubleshoots WAN/LAN, software-defined networking, cloud networking, firewalls, ACLs, and cloud security environments across AWS, Azure, and GCP. Works rotational 24/7 shifts with globally distributed teams and supports incident, change, and problem management processes.

Provides post-sales technical support for Nozomi Networks’ OT and IoT cybersecurity products. Responsibilities include troubleshooting, customer consultation, infrastructure deployment and optimization, issue replication, knowledge-base development, and collaboration with Product and Engineering teams. The role requires expertise in Unix, FreeBSD, networking, security appliances, virtualization, scripting, APIs, PostgreSQL, IDS, and information security, with occasional weekend on-call coverage.

Provide technical support to customers by debugging and resolving application issues, advising on architecture and integrations, improving the platform and AI agent, maintaining documentation, automating support workflows, and handling platform incidents and customer communications. The role requires strong TypeScript and React skills, modern web application knowledge, production debugging experience, clear written communication, and customer-facing experience.

Provide first- and second-line application support for global users across rotating day and night shifts. Investigate incidents and service requests using logs, monitoring tools, SQL, API calls, and debugging tools. Troubleshoot Windows, Linux, databases, networking, and application issues; document incidents; manage SLAs; and collaborate with development, QA, infrastructure, and subject-matter experts to resolve complex problems.

Provides expert technical support for Avid’s video, post-production, storage, asset management, cloud, and news production solutions. Responsibilities include managing customer cases, troubleshooting and reproducing bugs, coordinating internal resources, planning patches and upgrades, documenting shift handoffs, following up on issues, and meeting service-level agreements within a global 24/7 support operation.

Supports installation, testing, maintenance, troubleshooting, and operation of mobile mud logging equipment on onshore and offshore oil rigs. Assists with equipment preparation, inventory, documentation, warehouse activities, and HSE compliance while completing structured technical training and supervised field exposure. The role is designed for fresh graduates or early-career professionals with electrical, electronics, instrumentation, or related technical education.

Provides Level 1 technical support to end users across Microsoft 365, Teams, Windows, Azure, Active Directory, hardware, LAN, VDI, and business applications. Responsibilities include troubleshooting hardware, software, network, and connectivity issues; managing service desk tickets and SLAs; administering accounts and passwords; supporting application rollouts; providing remote and telephone assistance; documenting solutions; training users; and escalating unresolved issues.

Own and resolve complex Slurm support cases for production AI and HPC clusters. Diagnose scheduler, Linux, networking, storage, authentication, database, container, and GPU infrastructure issues; advise customers on configuration, upgrades, reliability, and incident recovery; collaborate with engineering on defects; and develop technical documentation, diagnostic tools, and training.

Provide technical support to French- and English-speaking B2B SaaS customers through email, chat, and phone. Troubleshoot web application issues, analyze logs, manage support tickets within SLAs, and track software defects in Jira. Collaborate with Development, QA, Product, Sales, and Customer Success teams to resolve issues, support onboarding, and communicate product feedback.

Provide post-sales technical support for the Network Services Platform (NSP): troubleshoot and replicate issues, debug complex installations, coordinate with R&D and product teams, ensure SLA compliance, lead RCAs, mentor junior staff, and support product activities.

Provide advanced post-sales technical support for Nokia's Network Services Platform (NSP). Troubleshoot complex EMS/NMS issues across software, networks, Linux, and virtualized environments; debug installations, coordinate with R&D and customers, ensure SLA compliance, lead RCAs, mentor junior staff, and create knowledge articles.

Lead middleware support: install, configure, upgrade and maintain Oracle WebLogic/Fusion Middleware, SOA/OSB, manage deployments, monitoring (Prometheus, AppDynamics), troubleshooting (thread/head dumps), scripting (WLST/shell), change/incidents handling, on-call support, and work with DevOps/cloud tools.

As a Senior Technical Support Engineer, you will provide advanced technical support for the Alation platform, troubleshoot complex issues, and contribute to knowledge base creation.

The Technical Support Engineer I handles customer issues, troubleshoots technical problems, provides support via various communication methods, manages multiple tasks, and contributes to process documentation.