Top Technical Support Engineer Jobs in Chennai, TN
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
Nium is looking for a Senior Tech Support Engineer to offer better customer service and manage live/production environments. The role involves using tools like Kibana, Nagios, and Clever tap to ensure system availability and automate manual efforts. The position is based in Chennai, India.
At Nium, the Tech Support Engineer II role involves offering better customer service, managing live/production environments, using the latest tools for support functions, ensuring high uptime, automating manual efforts, resolving incidents, managing vendors, and deriving deep user insights.
As a Technology Support I team member at JPMorgan Chase & Co., you will troubleshoot production application flows, improve operational stability, monitor production environments, identify issues, and support incident management. Familiarity with SWIFT, FX, ISO MX File, Cross Border Payments, and automation tools is required.
Capco is looking for a Senior Production Support Engineer with 7-10 years of experience in incident management, operational processes, and leadership. The role involves monitoring production applications, improving operational processes, enabling automation, working on performance enhancements, collaborating with development teams, and driving initiatives for operational excellence.
As a Technical Support Specialist, you will be responsible for providing excellent customer support and solving technical issues for our users. You will work closely with internal teams to identify root causes of problems and prevent future occurrences. Additionally, you will collaborate with the CS and Engineering team to improve the quality of our products and enhance user experience. This is an entry-level position with a focus on building strong customer relationships and ensuring customer satisfaction.
The Technical Support Engineer EIMEA at Accuray in India is responsible for addressing customer issues, ensuring their satisfaction, and supporting field service engineers. This role involves initial response, issue investigation, action plan development, on-site support, and quality improvement programs.
Provide technical and engineering support to customers, support agents, and internal teams. Take ownership of customer queries, research solutions, provide post-design support, repair products, investigate device failures, upgrade systems, and conduct product maintenance and testing.
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As a Technical Support Engineer 2 at Twilio, you will be the voice of Twilio to customers and partners, supporting them in using Twilio's platform effectively. Responsibilities include addressing customer issues, collaborating with internal teams, and staying current on industry standards.
Join Twilio as a Technical Support Expert in Onboarding and Compliance Support. Provide top-tier customer service, guide customers through compliance processes, prevent fraudulent activity, and collaborate with various departments to address customer concerns. Work in rotational shifts in APAC or EMEA time zones.
Join Twilio as a Technical Support Engineer in the Onboarding and Compliance Support team. Deliver top-tier customer service, navigate customers through compliance processes, prevent fraudulent activity, and work in rotational shifts to ensure a secure and compliant environment for customers. Take ownership of support tickets, communicate with customers effectively, collaborate across departments, and contribute to the safety and trust of Twilio's mission.
As a Layer 2 Self Managed Support Engineer, you will engage directly with our open-source community and Airbyte OSS Enterprise customers to ensure their success with the Airbyte product. Your responsibilities will include triaging user issues, finding workarounds, undertaking automation and engineering projects, and creating knowledge base articles.
Seeking a Senior Technical Support Engineer to provide grade A support for Enterprise customers, investigate technical issues, work closely with product management, and have a bachelor's degree in a technical field with a minimum of three years of experience in customer support or a customer-facing technical role.
As a Senior Technical Support Engineer at SentinelOne, you will provide grade A support to enterprise customers, lead escalations, develop tools for support improvement, and collaborate with senior management. Required skills include Windows, Mac, Linux, customer service, and problem-solving. Experience in SaaS B2B environments and network security is essential.
The Senior Technical Support Engineer at Cambridge Mobile Telematics is responsible for providing technical assistance to customers, working closely with Engineering and Product Management, debugging issues, maintaining knowledge bases, and collaborating with sales and management to improve customer support processes.
Senior Technical Support Engineer role at Mojio, a global leader in connected mobility space. Responsibilities include providing technical support to mobile carriers and partners, collaborating with cross-functional teams, and resolving technical issues.
Join Twilio as a Technical Support Engineer 2 in the APAC/EMEA region. Empower customers to use Twilio's platform, troubleshoot and resolve issues, collaborate with teams, and assist in process improvements. Must have experience in Full-Stack Javascript development, OOP, and RESTful technology.
International Technical Support Specialist responsible for providing effective technical support on Sartorius BPS products, ensuring knowledge transfer, managing escalations, participating in customer meetings, and maintaining documentation. Requires a degree in Electrical/Instrumentation/Automation, 5-9 years of automation engineer experience, and proficiency in various automation systems and technologies.
The NonStop Remote Hardware Support Engineer will be responsible for providing support for NonStop systems technologies and solutions, troubleshooting hardware issues, and resolving technical support queries from a global customer base.
Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
As an Application Support Engineer at Syndigo, you will provide technical support and solutions for Riversand SaaS products to a global customer base. Responsibilities include troubleshooting, resolving technical issues, conducting customer reviews, and contributing to knowledge base improvements.
Seeking a highly skilled L3 Application Support Engineer to provide advanced technical support for a SaaS-based data processing application, ensuring compliance with data governance rules and efficient workflow management. The role requires in-depth knowledge of data handling, JSON, REST APIs, and strong production support capabilities. Experience with ETL, PIM, MDM, or data intensive applications is desirable.
Support Engineer role with a focus on custom applications in sports and entertainment environment. Responsibilities include technical analysis, vendor management, customer service, incident response, and IT governance compliance. Requires Bachelor's degree in IT or related field.
Provide advanced technical support and solutions for clients utilizing cloud services. Requires deep knowledge of cloud infrastructure, services, and best practices. Responsibilities include leading escalations, tool implementation, and assisting with new support channels. Minimum 5 years of experience in cloud providers and cybersecurity, with expertise in cloud, Kubernetes, and security technologies. Bachelor's degree in Computer Science or related field.
The Desktop and Network Support Engineer role at Flex in Chennai involves monitoring and supporting infrastructure and remote devices in the network, handling Helpdesk tickets, installing and maintaining Active Directory Service, troubleshooting hardware and OS issues, providing extended support to end users, and participating in 24/7 support.
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