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Top Technical Support Engineer Jobs in Chennai
Cloud • Software
The Technical Support Engineer manages MACD operations, supports enterprise contact center environments, and ensures timely issue resolution while adhering to SLAs.
Top Skills:
Amazon ConnectAvayaCisco UcceFive9GenesysJSONNice IncontactPostmanRest ApisSQLTwilio
Cloud • Software
The Technical Support Engineer will provide customer support for contact center software, resolve technical issues, and understand omni channel communication technologies.
Top Skills:
AWSIisIp NetworkingLinuxMs SqlRest ApisSQLWindows Operating Systems
Cloud • Software
The Technical Support Engineer provides customer support for cloud contact center software, troubleshooting technical issues, and implementing solutions for clients.
Top Skills:
AWSIisIp NetworkingLinuxMs SqlRest ApisSQLWindows
Information Technology • Software
Provide technical support for Rocket Software products: assist customers with installation, setup, configuration, and deployment; troubleshoot issues across mainframe, ETL, and databases; reproduce symptoms, escalate to development, and guide permanent resolutions. Work within a team and support after-hours as needed.
Top Skills:
AWSAzureC#C++CobolDatastageDb2GCPInformaticaIspfItsmJavaJclOraclePythonSQL ServerTableauUnix/LinuxWindowsZ/Os
Cloud • Software
As a Technical Support Engineer, you will troubleshoot complex software issues, collaborate with engineering, and advocate for customers to resolve issues efficiently while managing communication among various teams.
Top Skills:
Cloud-Based EnvironmentsKubernetesLinuxNoSQLOn-Premise EnvironmentsProgramming LanguagesRedisScriptingTcp/IpUnix
Cloud • Software
As a Solutions Engineer I, you'll implement Five9's cloud contact center solutions, configure tailored deployments, support user acceptance testing, and troubleshoot issues.
Top Skills:
AWSAzureIp NetworkingLinuxNginxRedisRest ApisSQL
Artificial Intelligence • Big Data • Cloud • Software • Generative AI • Big Data Analytics
As a Senior Technical Support Engineer, you will provide advanced technical support for the Alation platform, troubleshoot complex issues, and contribute to knowledge base creation.
Top Skills:
ApacheJavaLinuxNginxOraclePostgresPythonRest ApisSQL
Productivity • Software • Conversational AI
The Technical Support Engineer 2 supports Twilio's Programmable Messaging product, assisting customers with technical issues and debugging code. Responsibilities include enhancing workflows, collaborating with teams, and conveying technical information effectively.
Top Skills:
JIRARest Api
Productivity • Software • Conversational AI
The Technical Support Engineer 2 will support Twilio's platform, resolving customer issues and collaborating with the Product and Engineering teams, requiring strong technical skills and communication abilities.
Top Skills:
C#Full-Stack JavascriptJavaNode.jsPythonReactRestful ServicesSipSQLSslTcpTlsUdpVoipWebrtc
Information Technology • Security • Cybersecurity
Provide end-to-end support for customer issues, manage defect escalation, and communicate with cross-functional teams to ensure customer satisfaction.
Top Skills:
AWSAzureGCPOktaPythonRestful Apis
Software
The Technical Support Engineer troubleshoots and resolves complex advanced product issues, collaborates with teams, ensures SLA compliance, and mentors junior staff.
Top Skills:
AnsibleDockerEms/NmsGnmiJavaKafkaKubernetesLinuxNeo4JNetconfOpenstackPerlPostgresPythonRest/RestconfShellSnmpTcp/IpTomcatVerticaYangZookeeper
News + Entertainment • Software
Provide technical support on Avid products, manage support cases, ensure compliance with SLAs, and collaborate with teams for customer issue resolution.
Top Skills:
Asset ManagementAvid SolutionsAvid TechnologyCloud SolutionsLinux ShellNetwork ArchitectureVideo Editing Systems
New
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Cloud • Information Technology • Consulting
Seeking an experienced VMware L3 Support Engineer for remote support. Candidates will troubleshoot customer issues and collaborate globally in providing solutions.
Top Skills:
CurlLinuxPostmanRest ApiVmware Nsx-TVmware VsphereWireshark
Productivity • Software • Conversational AI
The Technical Support Engineer 3 supports customers using Twilio's platform, resolving complex issues and providing exceptional service across multiple channels, while identifying upsell opportunities and documenting interactions thoroughly.
Top Skills:
Api Testing ToolsCurlHttp ProtocolJavaJavaScriptNode.jsPostmanPythonRest ApisSipSslTcpTlsUdpVoipWebhooksWebrtc
Cloud • Software • Database
The Technical Support Engineer will assist customers with issues related to YugabyteDB, troubleshoot technical problems, and collaborate with other teams to meet customer needs.
Top Skills:
AWSAzureBashDistributed DatabasesGCPJavaLinuxPostgresPythonUnix
Software
The Technical Support Engineer will manage technical delivery, resolve complex network issues, oversee escalations, and contribute to continuous learning and innovation in telecom technologies.
Top Skills:
3Gpp Wireless ProtocolsAnsibleCloud TechnologiesContainersDockerDruidJavaKubernetesLinuxMicroservicesMySQLNetactPostgresPythonRedisRhocpShell ScriptingSonTcp/IpVMware
Software
The Technical Support Engineer leads the technical delivery for customer service, resolves complex network issues, manages escalations, and ensures SLAs are met, while continually learning and applying new technologies.
Top Skills:
3Gpp Wireless ProtocolsAnsibleContainersDockerDruidJavaKubernetesLinuxMicroservicesMySQLNetactPostgresPythonRedisRhocpShell ScriptingSonTcp/IpVMware
Reposted 9 Days AgoSaved
Big Data • Cloud • Hardware • Software • App development
Provide advanced technical support for Microsoft 365 and Azure services, manage escalated customer incidents, lead troubleshooting efforts, and implement ITIL best practices. Responsible for documentation and maintaining client environments.
Top Skills:
Active DirectoryAzure Virtual DesktopCopilotEntra IdExchange OnlineGraphHyperflexIntuneMicrosoft 365AzureMicrosoft DefenderMicrosoft EmsPowerautomatePower BIPowershellVMwareWindows AutopilotWindows Server
Artificial Intelligence • Cloud • Analytics • Automation
The Technical Support Engineer II will troubleshoot complex customer issues, mentor junior engineers, and collaborate across teams to enhance customer satisfaction and product quality.
Top Skills:
AWSAzureBashDnsFirewallsGCPIds/IpsLinux/UnixPowershellPythonRoutingSIEMSQLTcp/IpVMwareVpnWindows
Information Technology • Cybersecurity
The Technical Support Engineer will assist global customers with product installation, troubleshooting, and support in network security, while maintaining the knowledge base.
Top Skills:
CheckpointCiscoFortinetJuniperLinuxPerlShell ScriptingUnix
Information Technology • Cybersecurity
The Technical Support Engineer provides global customer support for product installation and troubleshooting, maintains the knowledge base, and collaborates with support teams and R&D.
Top Skills:
CheckpointCiscoFortinetJuniperLinuxPerlShellUnix
Information Technology • Consulting
Deliver world-class technical support for products, troubleshoot issues, collaborate with teams, and improve processes and tools.
Top Skills:
AWSAzureBashDatadogDockerGCPGrafanaJIRAJvmKeycloakKibanaKnimeKubernetesLdapLinuxOauthOidcPythonRestful ApisSAMLServicenowSQLWindowsZendesk
Database • Analytics
The Technical Customer Support Engineer will assist customers globally through communication channels, provide technical guidance, document solutions, and collaborate with internal teams to improve customer experience.
Top Skills:
AWSAzureClickhouseCloud-Native SaasDistributed SystemsDockerGCPKafkaKinesisKubernetesOlapRabbitMQSparkSQL
Software
As a Technical Support Engineer, you will troubleshoot complex products, collaborate with R&D, maintain SLA compliance, and mentor junior staff while managing multi-vendor networks.
Top Skills:
AnsibleDockerGnmiJavaKafkaKubernetesLinuxNeo4JNetconfOpenstackPerlPostgresPythonRest/RestconfShellSnmpTcp/IpTomcatVerticaYangZookeeper
HR Tech • Legal Tech • Software • Consulting
The Technical Support Engineer Tier II resolves software issues, assists customers and partners, and collaborates with the support team. Responsibilities include troubleshooting, ticket updates, and creating knowledge base articles.
Top Skills:
J2EeJavaOracleSQLSQL ServerTomcatUnixWeblogicWebsphereWindows
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