Top Technical Support Engineer Jobs in Chennai

Designs and tests engineering solutions for WLAN-related products, systems, software, and services. The role validates designs against technical specifications, troubleshoots problems, collaborates with internal and outsourced engineering partners, and contributes to reliable, cost-effective solutions. It requires analytical problem-solving, familiarity with engineering design tools, basic hardware and electrical component knowledge, and effective communication within project teams.

Provides first-line technical support for HPE Aruba enterprise switching customers. Troubleshoots switching, VLAN, routing, spanning-tree, PoE, hardware, boot, configuration, and logging issues; manages TAC cases, validates severity, documents findings, adheres to SLAs, and escalates structured cases to L2/L3 teams. Requires networking fundamentals, basic Aruba CLI skills, operating system troubleshooting, customer communication, shift flexibility, and 2–4+ years of network operations, NOC, TAC, or field networking experience.

Designs and tests portions of WLAN and engineering solutions, validates existing designs against technical specifications, troubleshoots problems, collaborates with internal and outsourced development partners, and contributes to project teams delivering reliable, cost-effective products. The role requires analytical and problem-solving skills, familiarity with engineering design tools, basic hardware and electrical component knowledge, and effective communication in English and the local language. This is a hybrid position requiring approximately two days per week in an HPE office.

Designs and tests portions of engineering solutions for WLAN products, systems, software, and services. The role validates designs against technical requirements, troubleshoots problems, collaborates with internal and outsourced engineering partners, and contributes to project teams delivering reliable, cost-effective solutions. Candidates should have engineering or computer science education, analytical and problem-solving skills, familiarity with engineering design tools, and the ability to communicate and negotiate technical proposals.

Designs portions of engineering solutions, implements established test plans, validates mechanical, electrical, software, and other engineering specifications, and collaborates with internal and outsourced development partners. The role supports reliable, cost-effective solutions for low- to moderately complex products. Candidates should have an engineering or computer science degree, 0–2 years of experience, analytical and problem-solving abilities, familiarity with engineering design tools, and strong communication skills.

Supports engineering solution design, testing, validation, troubleshooting, and development for HPE products and systems. Implements established test plans across mechanical, electrical, and software specifications, collaborates with internal and outsourced development partners, and contributes to reliable, cost-effective solutions. Requires analytical problem-solving, engineering design-tool familiarity, hardware and electrical component knowledge, and strong communication skills.

Supports engineering solution design, testing, validation, troubleshooting, and development for HPE products and systems. Collaborates with internal and outsourced engineering partners to deliver reliable, cost-effective solutions. Applies engineering principles across mechanical, electrical, software, and related disciplines while contributing to project teams and making recommendations within defined parameters.

Designs portions of engineering solutions, implements test plans, validates mechanical, electrical, and software specifications, and collaborates with internal and outsourced engineering partners. Supports project teams developing reliable, cost-effective products and solutions. Requires analytical problem-solving, engineering design knowledge, hardware and electrical component understanding, and strong communication skills.

Provide advanced technical support for enterprise customers using Chainguard Images. Investigate and resolve complex issues involving Linux, Docker, Kubernetes, CI/CD, GitHub, Helm, Terraform, and cloud platforms. Manage customer communications and SLAs, document issues, create knowledge-base content, escalate bugs and feature requests, collaborate cross-functionally, and participate in an after-hours on-call rotation.

Own and resolve complex Slurm support cases for production AI and HPC clusters. Diagnose scheduler, Linux, networking, storage, authentication, database, container, and GPU infrastructure issues; advise customers on configuration, upgrades, reliability, and incident recovery; collaborate with engineering on defects; and develop technical documentation, diagnostic tools, and training.

Provides technical support for Twilio’s Programmable Messaging API to wholesale providers. Resolves complex customer issues, troubleshoots message deliverability, manages carrier escalations, communicates through phone, email, and chat, updates documentation, files reproducible bug reports, and collaborates with Product and Engineering. The role requires strong technical troubleshooting, customer communication, web and telecommunications knowledge, programming familiarity, and flexibility for weekend, swing, and night shifts.

Provide advanced post-sales technical support for Nokia's Network Services Platform (NSP). Troubleshoot complex EMS/NMS issues across software, networks, Linux, and virtualized environments; debug installations, coordinate with R&D and customers, ensure SLA compliance, lead RCAs, mentor junior staff, and create knowledge articles.

Provide post-sales technical support for the Network Services Platform (NSP): troubleshoot and replicate issues, debug complex installations, coordinate with R&D and product teams, ensure SLA compliance, lead RCAs, mentor junior staff, and support product activities.

Provide senior-level technical and production support for a large Ruby on Rails application. Troubleshoot application, database, hosting, API, payment, and integration issues across Ruby on Rails, PostgreSQL, Heroku, Stripe, and AWS S3. Perform root cause analysis, incident resolution, debugging, SQL queries, scripts, configuration changes, and code fixes. Collaborate with Engineering, Product, QA, and Customer Support while maintaining documentation, runbooks, and RCA reports. Night-shift availability is required.

Provides customer service support for industrial valve and instrumentation equipment. Responsibilities include preventative maintenance visits, on-site troubleshooting and remedial support, warranty and non-warranty replacements, return tracking, service documentation, shutdown coordination, and collaboration with service and cross-functional teams. The role operates in a manufacturing environment, requires independent work, and involves approximately 75% domestic and regional travel.

Provides advanced technical support for Sectigo customers, handling escalated Tier 1 issues through diagnosis, troubleshooting, resolution, and follow-up. Supports customers by phone, email, and chat; documents issues; manages multiple cases; escalates unresolved problems; contributes to the knowledge base; and collaborates with sales and internal teams. The role requires expertise in SSL/TLS, certificates, networking, operating systems, server troubleshooting, and information security products.

Provides global technical support for AlgoSec customers and partners, troubleshooting cloud infrastructure, Linux systems, applications, networking, security environments, and enterprise software. Investigates complex issues, coordinates with Support, R&D, Delivery, Product, and Sales teams, manages cases through resolution, and develops scripts and automations to improve support efficiency and reliability. Maintains technical documentation and contributes to support process improvement while working flexible hours in a 24x7 organization.

Provides Tier 3 technical support for networking products in data center, AI, storage, and HPC environments. Installs systems, troubleshoots complex network issues, develops customer solutions, manages complex installations, and handles problem resolution. The role requires expertise in routing, switching, virtualization, Linux, scripting, Ansible, and major network vendors. It also involves customer communication, site visits, process improvement, and collaboration with Engineering, Marketing, Support, customers, and partners.

Provides technical support for a zero-trust cloud networking platform. Resolves, escalates, tracks, and closes customer incidents and service requests within SLAs. Troubleshoots WAN/LAN, software-defined networking, cloud networking, firewalls, ACLs, and cloud security environments across AWS, Azure, and GCP. Works rotational 24/7 shifts with globally distributed teams and supports incident, change, and problem management processes.

Provides post-sales technical support for Nozomi Networks’ OT and IoT cybersecurity products. Responsibilities include troubleshooting, customer consultation, infrastructure deployment and optimization, issue replication, knowledge-base development, and collaboration with Product and Engineering teams. The role requires expertise in Unix, FreeBSD, networking, security appliances, virtualization, scripting, APIs, PostgreSQL, IDS, and information security, with occasional weekend on-call coverage.

Provide technical support to customers by debugging and resolving application issues, advising on architecture and integrations, improving the platform and AI agent, maintaining documentation, automating support workflows, and handling platform incidents and customer communications. The role requires strong TypeScript and React skills, modern web application knowledge, production debugging experience, clear written communication, and customer-facing experience.

Provides expert technical support for Avid’s video, post-production, storage, asset management, cloud, and news production solutions. Responsibilities include managing customer cases, troubleshooting and reproducing bugs, coordinating internal resources, planning patches and upgrades, documenting shift handoffs, following up on issues, and meeting service-level agreements within a global 24/7 support operation.

Supports installation, testing, maintenance, troubleshooting, and operation of mobile mud logging equipment on onshore and offshore oil rigs. Assists with equipment preparation, inventory, documentation, warehouse activities, and HSE compliance while completing structured technical training and supervised field exposure. The role is designed for fresh graduates or early-career professionals with electrical, electronics, instrumentation, or related technical education.

Provides Level 1 technical support to end users across Microsoft 365, Teams, Windows, Azure, Active Directory, hardware, LAN, VDI, and business applications. Responsibilities include troubleshooting hardware, software, network, and connectivity issues; managing service desk tickets and SLAs; administering accounts and passwords; supporting application rollouts; providing remote and telephone assistance; documenting solutions; training users; and escalating unresolved issues.

Lead middleware support: install, configure, upgrade and maintain Oracle WebLogic/Fusion Middleware, SOA/OSB, manage deployments, monitoring (Prometheus, AppDynamics), troubleshooting (thread/head dumps), scripting (WLST/shell), change/incidents handling, on-call support, and work with DevOps/cloud tools.