Top Technical Support Engineer Jobs in Chennai

The Technical Support Engineer will take ownership of customer technical issues, collaborating with developers and cross-functional teams to resolve problems efficiently. Responsibilities include enhancing product quality, managing service levels, documenting solutions, and training new team members. This role aims to ensure exceptional customer satisfaction and scalable support processes.

As a Technical Support Engineer L2, you will manage customer support functions, troubleshoot technical issues, and collaborate with backend teams to resolve customer concerns. Your role includes documenting queries, reviewing open tickets, and ensuring KPIs for customer experience are met while working flexible hours in a customer-facing environment.

As a Jr. Technical Support Engineer, you will provide engineering support for ResMed products, managing customer queries and troubleshooting device failures. Key responsibilities include ensuring quality responses, conducting product maintenance, and testing, along with collaborating with internal teams to improve customer service outcomes.

The Senior Technical Support Engineer will provide technical assistance and support to CMT customers, collaborating closely with Engineering and Product teams. Responsibilities include troubleshooting mobile technology issues, managing customer inquiries, creating internal knowledge resources, and improving support processes. The role requires a proactive customer service approach and expertise in various technical areas.

The Global Technical Support Engineer 1 at PayPal is responsible for triaging and troubleshooting production issues related to credit products. The role entails providing second-level support, collaborating with teams for quick resolution, and implementing short-term fixes while working towards long-term solutions. Continuous support during weekends and after-hours on a rotating schedule is also a requirement.

As a Sr. Technical Support Engineer at Nium, you will resolve technical issues related to software, hardware, or network systems, using ticketing systems to manage support requests. You'll contribute to a high-performing team, ensuring uptime and informing users to maintain productivity.

The Technical Support Engineer II will troubleshoot and resolve technical issues related to software, hardware, or networks, manage and prioritize support requests, and liaise with specialized teams as needed. The role emphasizes problem-solving, communication skills, and a comprehensive understanding of technical systems to maintain user productivity.

The NonStop Remote Hardware Support Engineer will respond to and resolve support issues for a global customer base specializing in NonStop technologies, perform root cause analysis, and improve customer environments through strategic development. Strong communication skills and hardware knowledge are essential.