Provides administrative and clerical support to the Human Resources department, including maintaining team member files, supporting hiring and onboarding, coordinating training, managing communications, arranging travel, assisting guests and applicants, and completing office operations and special projects.

Develops, delivers, and evaluates training programs for hotel team members. Assesses training needs, updates courses, manages training records and budgets, oversees department-specific programs, and monitors performance improvement. The role partners with department leaders, coaches team members, supports continuous improvement, and supervises training activities while aligning learning initiatives with business goals and hospitality standards.