Supports sales processing activities, analyzes sales and process data, identifies trends and issues, implements process and tool improvements, and develops stakeholder relationships to improve performance, efficiency, and customer satisfaction.

Manages global sales processing and process improvement activities, reviews performance, analyzes results, develops forecasts, resolves client issues, and communicates findings to stakeholders. Designs and improves sales processes, policies, and tools while providing guidance to less-experienced staff. The role requires strong analytical, forecasting, problem-solving, communication, and negotiation skills, along with experience interpreting client agreements and managing sales processing resources.

Designs and implements sales operations processes, tools, forecasts, budgets, analytics, pricing, order management, invoicing, and resource deployment frameworks. Analyzes performance trends, communicates insights to stakeholders, recommends process improvements, supports operational efficiency, and mentors less-experienced staff across the APJ region.