Monitor and maintain data center servers, storage, network devices, power, cooling, and environmental systems. Perform advanced first-level troubleshooting, rack and stack installations, health checks, patching, firmware upgrades, and incident documentation. Escalate complex issues to L2/L3 teams, coordinate hardware maintenance with vendors, ensure access-control compliance, and guide junior L1 engineers during shift operations.

Monitor data center infrastructure, servers, and network devices; perform first-level hardware, operating system, and connectivity troubleshooting; escalate incidents; assist with rack-and-stack installations, cabling, labeling, health checks, patching, upgrades, and preventive maintenance. Maintain incident and configuration documentation, monitor power and cooling conditions, follow access-control and safety procedures, and coordinate hardware replacements with vendors.