Execute and orchestrate scalable, customer-facing community programs end-to-end: manage calendars, speakers, registrations, promotions, and performance tracking. Partner cross-functionally to drive adoption, engagement, and continuous improvement while ensuring quality, timeliness, and global coordination across time zones.

As a CX Operations Specialist, you will drive the success of Customer Experience by optimizing resource alignment, managing workflows, and ensuring seamless service delivery across teams while improving operational efficiencies.