Jobs at AGL

Support budgeting, forecasting, month-end close and performance reporting for Wholesale Electricity. Clean, consolidate and reconcile large datasets, produce variance analysis, prepare external disclosure packs, and drive process and model improvements using AI tools. Partner with trading and group finance stakeholders to deliver accurate forecasts, budgets and regulatory data.

Establish and embed finance operating model for Community Power projects: build reporting, controls, month-end close, budgeting, forecasting, and performance analysis. Partner with commercial and operational teams, produce management packs, deliver ad-hoc analysis, and improve processes to support a growing integrated retail electricity business.

Work with the AI/ML and Innovation team to prepare and analyse large datasets, develop and evaluate machine learning models, translate business problems into data-driven solutions, communicate findings to stakeholders, and support deployment into production while following responsible AI and engineering best practices.

Lead technical vision and strategy for digital customer experiences across web, mobile and eCommerce. Provide people leadership for 2–3 engineering teams, define engineering standards and roadmap, drive CI/CD and DevOps practices, mentor teams, collaborate with stakeholders, and resolve complex production issues to deliver scalable, secure digital solutions.

Coordinate and support budgeting, forecasting, month-end and external reporting for AGL Energy and Customer Markets. Provide financial analysis, translate results into actionable insights, drive process improvements, and partner with stakeholders to enable informed decision-making and deliver planning and performance outcomes.

Design, build and deliver digital learning solutions for leadership, professional and frontline teams. Own end-to-end development using Articulate 360/Storyline, create multimedia eLearning and video/audio content, partner with leaders and change teams to translate priorities into scalable learning, and measure/improve learning effectiveness using data and feedback.

Manage end-to-end commercial solar and storage projects from sale to handover, ensuring safety, budget, schedule, quality, contractor performance, customer communication, project controls (budgets, orders, NetSuite), onsite inspections, and project close-out including O&M, incentives and invoicing.

Design, develop and operate full‑stack SaaS platform components (backend, frontend, mobile) and cloud infrastructure on AWS. Lead architecture, build Node.js/TypeScript and React apps, ensure performance, reliability and security, drive integrations (including EV charger protocols), mentor engineers, and support charger onboarding and testing to scale Everty's EV charging platform.

Lead design, build and integration of OT infrastructure supporting gas and generation assets. Deliver secure, scalable networks, virtualization, storage, backup/DR, observability and automation. Collaborate with OT Cyber, ensure compliance, support projects, mentor engineers and drive platform improvements in a safety-critical environment.

As a Customer Solutions Representative, you will assist customers with account queries, complaints, and payments, delivering excellent service through phone interactions.

Develop advanced machine learning, predictive and optimization models, transform large datasets into actionable insights, design experiments, and produce visualisations and dashboards to influence commercial decisions and drive customer growth and retention.

Lead large, multi-stream IT/OT technology construction programs for energy assets. Own budgets, vendor engagements, governance, scope, risks and delivery across IT, OT, asset intelligence and physical security. Drive stakeholder alignment, mentor junior project managers and ensure benefits realisation across complex, construction-driven initiatives.

Lead a Dispute Resolution team handling complex complaints and escalations, drive operational performance, coach staff, ensure compliance with regulatory frameworks, manage governance and risk, and deliver strategic improvements with stakeholders and BPO partners.

Lead strategy and performance work for Customer Value Optimisation: define roadmap, run cross-functional strategic initiatives, extract insights from data and market research, build financial models, track success metrics, optimise reporting, and influence stakeholders to drive customer value, retention, and growth.

Handle inbound customer calls to resolve account and billing enquiries, manage complaints and account changes, take payments, identify sales opportunities, recommend tailored products/services, and follow up to deliver positive outcomes. Work full-time on a rotating weekday roster, complete paid onsite training, and contribute to team KPIs and sales targets.