Teams at Alorica

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Lead phone-based customer support by resolving queries, researching and troubleshooting issues, and delivering empathetic service to drive high CSAT. Work US shifts in a 24x7 environment and build trust through timely, accurate resolutions.

Provide customer support and resolve customer queries via inbound calls. Empathize with customers, research and troubleshoot issues, identify solutions, and deliver high CSAT. Must be able to work US shifts in a 24x7 environment.