Teams at A.P. Moller - Maersk

Provide post-sale customer services including customer channel management, case management, onboarding, relationship management, and contract/dispute resolution. Perform administrative and operational support tasks within defined guidelines, exercising independent judgment for limited-scope problems and collaborating across global teams.

The Senior Instructional Designer collaborates with SMEs to develop engaging eLearning content, applying design principles and managing multiple projects effectively.

Manage end-to-end supply chain operations focused on booking services, reporting, and customer communication. Handle booking lifecycle (creation, validation, amendments, exceptions), own KPI tracking and RCA, ensure SLA and process compliance, maintain SOPs, support audits, and collaborate with global cross-functional teams in a high-volume, night-shift environment.