Jobs at Appian Corporation

Manage career development and talent operations for approximately 50 consulting professionals in Chennai. Responsibilities include improving talent processes, performance reviews, feedback cycles, promotion calibrations, coaching, learning and development, retention, career planning, and stakeholder alignment with Customer Success and business goals. The role also supports operational processes such as feedback tracking, timesheets, compliance, and consultant engagement.

Leads development of an AI-powered diagnostic and triage platform using Python, AWS, LangChain, and AI agents. Responsibilities include architecting scalable releases, managing and mentoring an engineering team, conducting code reviews, setting technical standards, partnering with product and customer success teams, and translating support challenges into engineering roadmaps. The role requires hands-on software engineering, cloud architecture, AI/LLM expertise, stakeholder management, and people leadership.

Manage global partner deal registration, including eligibility validation, CRM updates, approvals, escalations, reporting, and compliance. Improve partner operations and onboarding processes, analyze registration data, support alliance initiatives, and coordinate communication among partners, sales, and alliance teams. Lead day-to-day operations for the Chennai team, mentor staff, handle escalations, and provide administrative support to global alliances leadership.

Own the Identity and Access Management product roadmap, defining and delivering enterprise authentication and authorization capabilities. Partner with Engineering, Security, Sales, Customer Success, and enterprise customers to translate identity protocols, compliance needs, and zero trust requirements into scalable platform features. Lead discovery, technical requirements, product specifications, user stories, performance analysis, and competitive positioning for integrations involving SAML, OIDC, OAuth 2.0, SCIM, and federated identity.

Leads an engineering team developing AI-powered diagnostic and triage platforms for enterprise customer support. Responsibilities include architecting scalable AWS systems, building AI agents with Python and LangChain, managing quarterly releases, mentoring engineers, conducting code reviews, shaping technical roadmaps, and partnering with Product, Customer Success, and other stakeholders to improve issue resolution and customer satisfaction.

Provide global end-user BI support, administer Salesforce and analytics platforms, design and maintain Tableau reports and dashboards, triage and resolve tickets, document processes, mentor junior team members, and collaborate with cross-functional stakeholders to improve BI systems.

The Senior Product Manager will lead the modernization of subsystems, define APIs, manage backlogs, and ensure product alignment with Appian's goals, requiring strong technical knowledge and strategic thinking.

Oversee product management for cloud infrastructure, guiding teams in strategy development, backlog management, and feature delivery while ensuring stakeholder alignment and coaching product managers.

Lead platform architecture and governance, resolve systemic technical risks, build internal tools/SDKs, drive AI-native engineering, troubleshoot production issues, mentor senior engineers, and ensure resilient, highly available systems.

Build and architect high-performance platform services, APIs, shared frameworks, developer tooling, and automated workflows for enterprise-scale software. Lead technical spikes, code reviews, refactoring, performance optimization, system documentation, and architectural alignment. Mentor engineers while improving reliability, scalability, observability, and developer velocity across distributed systems and microservices environments.

Supports global partner onboarding and enablement programs for Appian's software platform. Responsibilities include monitoring certifications and compliance, coordinating training logistics and materials, troubleshooting access to partner portals, LMS platforms, and cloud training environments, analyzing readiness metrics, preparing reports, and maintaining centralized enablement content repositories. The role collaborates with alliance leaders and partner sales enablement teams across global time zones.

Design, develop, and maintain test frameworks and automated tests (including system-level regression, smoke, mobile, and offline scenarios). Build custom test apps, implement performance test plans, perform code reviews, isolate defects, and ensure test reliability. Use CI, Git, IDEs, and tools like WebDriver, Appium, Locust, BrowserStack, Selenium Grid, and Postman. Collaborate across teams and document technical artifacts.

Drive partner-driven growth by validating and managing longtail deal registrations, qualifying opportunities, coordinating between partners and field sales, enabling partners with sales materials, and maintaining pipeline health using CRM insights to accelerate deal progression.

Provide technical leadership and manage engineering teams to design, modernize, and deliver scalable, cloud-native enterprise systems. Champion AI-first approaches, mentor engineers, drive architecture decisions, enforce development best practices (CI/CD, DevOps), coordinate cross-functional delivery, and ensure performance, scalability, and security of releases.

Manage end-to-end monthly payroll across APAC (India, Australia, Japan, Singapore); ensure accurate payroll for hires, exits, promotions, transfers, and variable pay; perform audits and reconciliations; maintain HRIS/payroll records; monitor local compliance and tax requirements; partner with HR, Finance, and vendors; resolve employee payroll inquiries; and identify process improvements and system controls.

Lead Software Engineer driving AI-first tooling, SDLC automation, and developer productivity. Build internal tools and developer platforms, implement CI/CD and automation, and integrate generative AI into the software development lifecycle. Requires 6+ years engineering experience.

Design, build, and maintain test frameworks and automated tests (including mobile and offline). Implement performance test plans, reduce automation fragility, perform code reviews, troubleshoot defects to modules, and use CI with tools like WebDriver, Locust, Appium, Selenium Grid, BrowserStack, Postman, Git, and Jira.

Support global HR operations with primary focus on North America onboarding, I-9 and background checks, Workday employee lifecycle transactions, employment verifications, employee correspondence, HR inbox/ticket support, and cross-functional partnering to resolve issues and improve processes.

As a Product Manager II, you will enhance Appian's cloud infrastructure by managing features, collaborating with stakeholders, and overseeing technical developments, ensuring high-performance operations for customer sites.

Lead and mentor a team of Demo Engineers in Chennai while also serving as a senior individual contributor. Produce, de-brand, modernize, and catalog high-quality Appian demos and artifacts, contribute to and develop the DemoHub Appian application, manage demo production workflows, collaborate with global presales stakeholders, and drive continuous improvement and mentorship across the SPEAR team.