Teams at Appian Corporation

Own the Identity and Access Management product roadmap, defining and delivering enterprise authentication and authorization capabilities. Partner with Engineering, Security, Sales, Customer Success, and enterprise customers to translate identity protocols, compliance needs, and zero trust requirements into scalable platform features. Lead discovery, technical requirements, product specifications, user stories, performance analysis, and competitive positioning for integrations involving SAML, OIDC, OAuth 2.0, SCIM, and federated identity.

Leads an engineering team developing AI-powered diagnostic and triage platforms for enterprise customer support. Responsibilities include architecting scalable AWS systems, building AI agents with Python and LangChain, managing quarterly releases, mentoring engineers, conducting code reviews, shaping technical roadmaps, and partnering with Product, Customer Success, and other stakeholders to improve issue resolution and customer satisfaction.

Own the global partner deal registration lifecycle, validating eligibility, monitoring status, managing escalations, and ensuring CRM accuracy and program compliance. Coordinate among partners, alliances, and sales teams; analyze registration data to identify trends and performance gaps; improve operational processes; support partner onboarding and enablement; and oversee Chennai team operations, mentoring, priorities, escalations, and deliverables. Provide administrative support to Global Alliances leadership.