Teams at Astreya

Provide advanced Level 2/Level 3 technical support and subject-matter expertise for Salesforce and FinancialForce-Certinia. Troubleshoot complex configurations and integrations (Expensify, APIs), manage upgrades/patches, perform root cause analysis, maintain security and permissions, assist with data migration and reports, collaborate with development/infrastructure teams, and mentor Level 1/2 teams to improve incident resolution.

Supports organizational decision-making through complex data analysis, reporting, forecasting, dashboard development, and business intelligence initiatives. Analyzes large datasets across multiple systems, develops SQL-based reports and tools, identifies data-quality issues, improves and automates processes, and presents insights and recommendations. Collaborates with stakeholders, leads cross-functional initiatives, mentors team members, develops best practices, and contributes to KPI and methodology development.

Lead contract drafting and review for complex technology agreements (SaaS, software licensing, IT services, transportation/warehousing). Mentor and coordinate a geographically dispersed drafting team, maintain contract databases and audit files, track authorizations and deliverables, analyze and mitigate risk, and ensure timely, accurate contract processing per client policies.