Teams at Astreya

Provide advanced Level 2/Level 3 technical support and subject-matter expertise for Salesforce and FinancialForce-Certinia. Troubleshoot complex configurations and integrations (Expensify, APIs), manage upgrades/patches, perform root cause analysis, maintain security and permissions, assist with data migration and reports, collaborate with development/infrastructure teams, and mentor Level 1/2 teams to improve incident resolution.

Coordinate and execute end-to-end technical projects (primarily data center networking). Track milestones, timelines, risks, and blockers; escalate and resolve issues; communicate status to stakeholders and vendors; support post-deployment evaluation and process improvements; manage multiple concurrent projects and cross-functional teams.

Coordinate and execute end-to-end data center networking projects. Manage milestones, timelines, risks, and cross-functional teams. Track multiple projects and blockers, perform root-cause research, liaise with vendors and stakeholders, provide regular status updates, and recommend process improvements based on post-project metrics.