Teams at Availity

Designs, develops, configures, integrates, and supports scalable ServiceNow applications and platform capabilities. Responsibilities include scripting, workflow automation, CMDB and CSDM support, REST and SOAP integrations, platform administration, upgrades, testing, deployment, troubleshooting, documentation, and production support. The role collaborates with stakeholders in Agile teams, contributes to DevOps and CI/CD practices, and ensures solutions meet security, governance, audit, and FedRAMP requirements.

Leads emerging product innovation from opportunity discovery through prototyping, pilots, product-market validation, commercialization, and scale. Owns AI, data, analytics, automation, and platform product strategies; establishes experimentation and stage-gate governance; develops investment cases and go-to-market plans; and aligns cross-functional teams and executives. Manages product leaders, builds incubation practices, and drives measurable customer, revenue, efficiency, and strategic outcomes.

Leads multiple software engineering teams in India, overseeing managers and technical leaders while driving delivery of complex cloud-native products and platforms. Establishes engineering practices for quality, reliability, security, testing, observability, and operational excellence. Partners with Product, Engineering, Security, Operations, and global stakeholders on architecture, modernization, automation, and AI-assisted development. Responsible for recruiting, mentoring, retaining talent, and improving organizational effectiveness, engineering productivity, and delivery predictability.