Teams at Avid (avid.com)

Lead NetSuite development and configuration across Order Management, Supply Chain, and Finance. Translate business requirements into NetSuite customizations, integrations, and automations; support integrations (RevPro, Salesforce, Concur); provide training, release management, and post-production support to maintain data integrity and process efficiency.

Serve as a technical Salesforce Administrator and QA Engineer: design and execute manual and automated test plans, test Salesforce (LWC, Apex) features, integrations, and data migrations, automate tests using Selenium/Provar/Apex frameworks, log and track defects in Jira, and support seasonal Salesforce releases while collaborating with developers and business stakeholders in an Agile environment.

Design, build, and support Salesforce Service Cloud, CPQ, Billing, and Order Management solutions. Configure Service Console, Omni-Channel, Case Management, LWC and Apex components; integrate with ERP (NetSuite, RevPro), payment gateways, Workato, and REST/SOAP APIs. Lead order processing, billing models, asset/license provisioning, CI/CD release management, and monitor system performance while collaborating with cross-functional teams.