Teams at Bottomline Technologies

Coordinate end-to-end customer renewals: triage requests, prepare and validate renewal quotes, confirm contract terms and pricing, collaborate with Sales/Customer Success/Finance, maintain SFDC and reporting data, and support forecasting and process improvements to maximize recurring revenue retention.

Lead AR collections including E2E and V2V outreach, resolve complex invoicing and payment discrepancies, support month-end close and reporting, mentor junior associates, coordinate cross-team resolution, and drive escalations to closure.

The Senior Development Manager will lead cross-functional teams, drive technical excellence, and ensure high-quality delivery of digital banking solutions while mentoring staff.