Teams at Buckman

Provide technical support for customers and end users of IoT devices through email and Microsoft Teams. Troubleshoot issues, explain solutions, escalate complex cases, manage support tickets, and maintain support records. Collaborate with sales and service stakeholders to resolve requests promptly, while contributing to new digital innovation solutions and projects.

Provides technical support for customers using IoT devices through email and Microsoft Teams. Responsibilities include troubleshooting issues, delivering technical guidance, escalating complex problems, managing support tickets, maintaining records, and coordinating with sales and service stakeholders. The role also supports digital innovation projects and new digital offerings.

Leads supplier and subcontractor sourcing, evaluation, onboarding, negotiations, performance monitoring, cost reduction, quality assurance, and regulatory compliance across APAC. Supports purchasing teams with market intelligence, operational analysis, reporting, and inventory, distribution, and warehouse optimization. Requires chemical or mechanical engineering education, procurement certification, substantial chemical manufacturing and sourcing experience, SAP MM expertise, analytical ability, and multilingual communication skills.