Teams at Capgemini

Develop and support enterprise customer communication solutions using SmartCOMM. Responsibilities include template and document design, business rule configuration, data mapping, enterprise integrations, testing, deployment, troubleshooting, code reviews, and platform migration or upgrade initiatives.

Lead transformation of customer experience for financial institutions by devising digital strategies, managing large CX deals, and engaging stakeholders for growth.

Lead architecture and implementation of Pega-based solutions, collaborating with stakeholders to deliver complex financial services projects while mentoring teams.