Teams at Citi

The role involves supporting application management, enhancing systems, consulting with users, conducting analysis, and mentoring junior analysts.

The role involves participation in application systems analysis and programming, enhancing systems, consulting with users, and mentoring junior analysts.

Process and verify customer instructions for investment operations (loans, trade/order processing, corporate actions, asset maintenance). Manage work queues, meet SLAs, produce MIS/reporting, resolve customer inquiries, maintain controls and compliance, and escalate delays. Provide high-quality internal and external customer service.