Jobs at Clarivate Analytics

Reviews and analyzes diverse content, assigns controlled vocabulary and indexing terms, creates metadata and abstracts, validates indexed content, corrects discrepancies, and maintains production records. The role supports content discoverability, accessibility, search accuracy, and editorial quality across the ProQuest database while following established guidelines and collaborating with global stakeholders.

Extract and curate bibliographic information from scholarly articles, including publication details, titles, authors, keywords, languages, identifiers, and abstracts. Follow editorial policies, meet delivery standards, maintain data quality, and plan work consistently while supporting Web of Science content operations.

Maintains and governs account and customer master data across Salesforce and enterprise systems. Responsibilities include creating and enriching records, managing hierarchies, resolving duplicates, investigating data-quality issues, conducting audits, maintaining governance controls and documentation, and partnering with cross-functional teams. The role also supports process improvements, system changes, business transformation initiatives, and provides master data expertise.

Leads the account and customer master-data function for IP Sales Operations. Responsibilities include setting governance strategy, managing Salesforce and connected-system data services, overseeing data quality and controls, resolving duplicates and hierarchies, monitoring service levels, driving process improvements, coordinating system changes, and leading a team of two Senior Data Governance Analysts. The role partners with Sales, Finance, Operations, Compliance, and IT.

Manage the end-to-end sales commission process, including commission calculations, plan design, reporting, data analysis, process enhancements, discrepancy resolution, and seller support. Collaborate with sales leadership, finance, Sales Operations, and external stakeholders to improve incentive structures, ensure compliance, meet compensation calendar milestones, and deliver accurate monthly, quarterly, and annual reports.

Acquire, validate, ingest, and deliver publisher content through web, FTP, API, email, and automated DAF workflows. Monitor ingestion processes, resolve data issues, perform quality checks, support publisher onboarding, track exceptions, and collaborate with Product, Technology, and Operations teams. Contribute to workflow optimization and automation initiatives using AI-powered tools and content-processing technologies.

Acquire, validate, ingest, and deliver publisher content through web, FTP, API, email, and automated DAF processes. Review content sources, monitor ingestion workflows, resolve data issues, perform quality checks against source data, and support publisher onboarding and content delivery. Collaborate with Product, Technology, and Operations teams to resolve content-related issues and improve workflow efficiency using AI-powered tools.

Curate and correct researcher profiles, authorship records, affiliations, publication metadata, and journal information for Web of Science. Validate AI-suggested authorship matches, investigate customer profile issues, apply editorial policies, perform research and metadata corrections, and maintain quality and productivity standards.