Teams at CNX

Manage daily finance & accounting operations (AP, AR, GL, reconciliations), ensure SLA/KPI adherence, drive month/quarter/year-end closes, lead and develop a team, handle client escalations and governance, strengthen controls (SOX), standardize SOPs, publish MIS dashboards, and identify automation and process-improvement opportunities.

Handle inbound/outbound customer interactions via phone, email, chat and internet. Provide product/service support, resolve routine and complex queries, document interactions, escalate when needed, and help improve customer satisfaction. May include content moderation of explicit material for some roles.

Design, deploy, and maintain highly available, secure cloud platforms; support CI, automation, monitoring, and migrations of legacy systems to AWS; resolve performance, vulnerability, and scalability issues; create operational documentation and collaborate with stakeholders.