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Coinbase
Coinbase Offices
Remote Workplace
Employees work remotely.
Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.
Global Office Locations
India
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India
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Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead the Help Center product roadmap to increase automation rate and CSAT by building AI-powered search, personalized article experiences, and self-service workflows. Partner with ML, engineering, CX ops, content, and data science to maintain global knowledge, define funnel metrics, and integrate chat/agent tooling and third-party vendors to deflect contacts and proactively resolve issues.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Country Director will lead Coinbase's business in India, defining strategies for growth, overseeing product launches, and engaging with regulators while building a high-performing team.
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead the development of AI-powered customer support solutions, guiding a team to build scalable, reliable, and secure systems using LLMs and third-party integrations.
