Designs, implements, maintains, and troubleshoots complex customer network solutions. Provides Tier IV escalation support, capacity planning, network security guidance, customer pilot support, technical documentation, and professional services assistance. Serves as a technical lead and mentors junior engineers while supporting sales and solutions architecture teams. Participates in an on-call rotation and evaluates network hardware and software solutions.

Administers and optimizes Microsoft SQL Server, PostgreSQL, and MongoDB environments. Monitors database performance and availability, manages backups and recovery, supports security and high availability, tunes queries, and maintains SSIS and SSRS solutions. Collaborates with developers on database design and deployments, responds to incidents, documents procedures, and contributes to automation using SQL, PowerShell, and Python.

Develops and supports low-code and Python-based automation solutions using Microsoft Power Platform. Translates business requirements into technical specifications, integrates APIs and enterprise systems, performs testing and troubleshooting, supports SDLC activities, documents solutions, and assists with maintenance, vulnerability remediation, patching, and operational support. Collaborates with stakeholders and senior engineers to improve processes and deliver secure, efficient technology solutions.