Jobs at Comcast

Manages credit, collections, fraud, and vendor-management teams. Reviews collection strategies, develops performance metrics, analyzes team results, improves operational and financial performance, oversees collection-agency relationships, prepares forecasts and regulatory reports, trains staff, and supports policy, change-management, and process improvements. Requires independent judgment, cross-functional collaboration, and availability for variable schedules, including nights and weekends.

Oversee credit, collections, fraud, and vendor management teams. Develop performance metrics, improve collection strategies, manage agency relationships, analyze team performance, provide training, and support change management. Prepare financial forecasts and regulatory reports while refining policies and processes. The role requires independent judgment, cross-functional collaboration, employee engagement, and a flexible schedule including nights and weekends.

Leads a revenue assurance team responsible for resolving account, order, billing, and revenue issues. Oversees ticket queues, reporting, escalations, controls, audit documentation, quality, productivity, and operational risk. Identifies root causes and drives process, reporting, and policy improvements to protect revenue integrity and improve customer experience. Coaches employees, manages performance, coordinates with cross-functional teams, and communicates trends, risks, and recommendations to leadership.

Manages complex billing statements and customer communications for residential and small-to-medium business customers. Translates business, legal, regulatory, and customer needs into system requirements and business rules; researches billing data, validates implementations, reconciles discrepancies using SQL and Excel, resolves defects, and strengthens operational controls. The role coordinates with technology teams, documents requirements, supports reporting and automation, recommends process improvements, and provides subject-matter guidance on complex billing issues.

Leads complex billing statement and customer communication solutions across residential and small-business experiences. Designs requirements, business rules, validation strategies, controls, and release criteria; researches billing data and system behavior using SQL and Excel; resolves defects and data-quality issues; assesses risks and regulatory impacts; coordinates cross-functional initiatives; improves automation and operational standards; and provides functional guidance to analysts without direct management responsibility.

Manages customer-facing billing statements and communications for residential and small-to-medium business customers. Translates business, legal, regulatory, and customer needs into specifications and business rules; researches billing data and system behavior; reconciles data using SQL and Excel; validates production changes; investigates defects and discrepancies; coordinates corrections with technology teams; maintains documentation; and supports quality, compliance, reporting, and operational improvements.

Serves as a senior subject matter expert for functional systems and technology platforms. Leads complex system integrations, platform enhancements, migrations, testing, data governance, and operational readiness. Designs scalable automated data integration, validation, and cleansing processes; analyzes complex datasets; and develops reporting and data-driven solutions. Translates ambiguous business, technical, regulatory, and customer needs into scalable requirements and execution plans while influencing cross-functional stakeholders and strategic decisions.

Supports enterprise access provisioning across billing, customer care, commerce, and operational platforms. Reviews access requests, approvals, role assignments, exceptions, and provisioning outcomes; investigates discrepancies and control gaps; supports audits and access reviews; develops operational reporting; documents requirements and workflows; and leads process-improvement, automation, testing, and cross-functional initiatives. The role requires independent judgment, strong analytical ability, and collaboration with business, security, technology, and audit stakeholders in a high-volume environment.

Leads a team supporting billing communications, access provisioning, business-system enablement, and operational controls. Translates priorities into work plans, manages capacity and service levels, reviews requirements and release readiness, ensures compliance and audit evidence, resolves exceptions, and drives process improvements and automation. Develops employees, monitors operational metrics, and partners with business, technology, security, compliance, audit, legal, and vendor teams.

Leads the Fraud Risk Management team by analyzing fraud reports, improving detection strategies, managing vendors and stakeholders, monitoring performance metrics, and driving process and change initiatives. The role hires, trains, and develops employees; prepares activity reports and financial forecasts; promotes consistent operations and customer-focused practices; and supports fraud prevention goals through cross-functional collaboration.

Provides operational support for routers and switches, including incident response, troubleshooting, configuration backups, health checks, inventory updates, and standard network upgrades. Reviews maintenance procedures, executes automated or manual upgrades, validates results, performs rollbacks when necessary, and escalates complex or service-impacting issues. Coordinates with operations, engineering, application, monitoring, and change-management teams while documenting defects and improvement opportunities.

Supervises advertising operations staff, assigns projects, manages performance, resolves escalated issues, and ensures advertising deadlines and procedures are met. Communicates with sales teams and business partners, reviews verification reports, investigates lost revenue, improves operational processes, and supports organizational growth. Requires independent judgment, coaching, staff development, and availability for nights, weekends, variable schedules, and overtime.

Design, build, and operate an automated backend Auto Publisher service for validated EPG data. Integrate planning, image, and metadata systems using Kotlin, Java, Kafka, MongoDB, and PostgreSQL. Develop event-driven workflows, validation and transformation logic, resilient APIs, persistence models, auditability, testing frameworks, and error handling. Collaborate with product, editorial, communications, press, planning, metadata, and engineering stakeholders to replace manual publishing processes with scalable, traceable automation.

Seeking a DevOps engineer to design CI/CD pipelines, manage cloud infrastructure, automate deployments, and troubleshoot issues in a collaborative environment.