Teams at Convatec

Provide in-house support and development for Siemens Teamcenter PLM in a regulated medical device environment: resolve Tier 1-3 incidents, develop custom ITK/BMIDE/Active Workspace solutions, manage server administration and migrations, author controlled validation and technical documentation, support CSV activities and audits, manage change control, and deliver end-user training and helpdesk support.

Lead and manage a Teamcenter support team, act as escalation point for complex incidents, design/customise Teamcenter using ITK/BMIDE/AWC, oversee server administration, maintain validated state via CSV (IQ/OQ/PQ), author controlled validation and technical documentation, manage change control and audits, and coach the support team to meet SLAs in a regulated medical device environment.

Coordinate and deliver training for an SAP S/4HANA transformation: plan schedules, organise sessions and logistics, create and update training materials with SMEs, track attendance and completion, report progress, gather feedback, and support post-go-live refresher and user readiness activities.