Jobs at CSG

The AI Scout - Sr Software Dev Engr is responsible for designing and building AI solutions, integrating them into products, mentoring junior developers, and optimizing performance across applications using a variety of technology stacks.

The role involves automating deployment workflows, maintaining cloud environments, improving infrastructure, integrating systems, and supporting teams with platform tools and scripting solutions.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

The Software Development Engineer Senior will design, develop, and maintain microservices and web applications in AWS, applying TDD and SDD with a focus on reliability and scalability, while collaborating with product, QA, and DevOps teams.

The Operational Engineer will design and implement integration solutions, manage cloud infrastructure on AWS, and develop automation using Python and C#, ensuring operational excellence across systems.

The role involves designing and building AI solutions, integrating them with products, mentoring junior developers, and ensuring code performance across different technology stacks.

The Technical Support Analyst I provides operational support, troubleshooting technical issues, conducts testing, and ensures customer satisfaction, while maintaining system compliance and collaborating with higher-level teams.

The Technical Support Analyst II provides Level 2 support, resolves technical issues, performs operational tasks, and conducts various types of testing on CSG products while maintaining customer satisfaction.

The Software Development Engineer II will design, develop, and support product functionality, collaborating with teams and stakeholders, and engaging in DevOps activities.

The role involves designing, coding, and testing software applications, collaborating with teams to develop clean and efficient code and participate in code reviews to mentor junior developers.

The Software Development Engineer I will build and maintain microservices, develop cloud-native services in AWS, and apply Test-Driven Development while collaborating with product and QA teams.

Provide Level 2 production support for CSG billing and provisioning products, troubleshoot and resolve customer issues, update support tools, perform health checks, coordinate escalations, assist reporting on KPIs, and support on-call/shift schedules with occasional onsite travel.

Lead architecture and implementation of Encompass (Singleview) solutions, collaborate with stakeholders to define technical requirements, design scalable integrations, solve complex technical problems, document processes and standards, mentor engineers, and contribute hands-on coding/configuration as needed.

The Billing Systems Analyst I ensures the software operates effectively, supports system monitoring, automation, and provide troubleshooting in Unix/SQL environments, while collaborating with operational teams to meet organizational goals.

The role involves designing and delivering features for CSG's internal services, focusing on integrations, automation, and application lifecycle processes using C#, .NET, and various tools.

Lead the automation strategy for testing, mentor the team, integrate automation into CI/CD processes, and utilize AI in testing.

The role involves designing and implementing components for the Ascendon platform, collaborating with cross-functional teams, and providing technical expertise while ensuring high-quality software development practices.

As a Systems Administrator Grad, you will support SQL Server environments, assist in basic database operations, monitor health, and respond to alerts while learning under senior DBAs.

As a Test Engineer II, you'll ensure data quality and performance in database-driven applications, create test plans, execute tests, and collaborate with developers for issue resolution.

Lead technical projects, define technical vision, mentor teams, solve complex challenges, stay updated with industry trends.