Teams at Cummins

Manage end-to-end inside sales and key customer accounts for Cummins products and services. Responsibilities include lead generation, opportunity development, quotations, RFPs, negotiations, cross-selling, contract renewals, forecasting, CRM management, receivables follow-up, and customer relationship growth. The role coordinates cross-functional teams to meet service-level agreements, achieve sales and customer-addition targets, maintain pipeline health, and resolve complex customer requirements. It also provides coaching and knowledge sharing to inside sales colleagues.

Designs and documents integrated technology solutions by analyzing business and technical requirements, defining architectures, validating integrations, supporting testing, configuring systems, and implementing data migrations. Collaborates with stakeholders, vendors, infrastructure teams, and service providers to resolve issues and ensure quality, security, privacy, performance, scalability, and compliance. Maintains technical documentation, participates in design and cybersecurity reviews, supports application projects, and identifies opportunities for process and solution improvements.

Develops and maintains business intelligence reports, dashboards, data models, and visualizations using Power BI, DAX, SQL, and enterprise data platforms. Extracts, transforms, validates, and analyzes data to generate actionable insights and support decision-making. Collaborates with stakeholders to gather reporting requirements, communicates findings, supports data governance, and improves reporting processes through automation and emerging technologies.