Teams at Cummins

Manage end-to-end inside sales and key customer accounts for Cummins products and services. Responsibilities include lead generation, opportunity development, quotations, RFPs, negotiations, cross-selling, contract renewals, forecasting, CRM management, receivables follow-up, and customer relationship growth. The role coordinates cross-functional teams to meet service-level agreements, achieve sales and customer-addition targets, maintain pipeline health, and resolve complex customer requirements. It also provides coaching and knowledge sharing to inside sales colleagues.

Provides administrative support for customer order management, including order entry, parts allocation, export and shipping documentation, data maintenance, cleansing, customer setup, credit and debit administration, and internal reporting. Works under supervision to ensure accurate and timely order processing, maintain system data quality, support order lifecycle activities, and identify process improvements. Requires basic Microsoft Office skills, communication abilities, and preferably exposure to order management, customer service, supply chain, or ERP systems.

Designs and documents integrated technology solutions by analyzing business and technical requirements, defining architectures, validating integrations, supporting testing, configuring systems, and implementing data migrations. Collaborates with stakeholders, vendors, infrastructure teams, and service providers to resolve issues and ensure quality, security, privacy, performance, scalability, and compliance. Maintains technical documentation, participates in design and cybersecurity reviews, supports application projects, and identifies opportunities for process and solution improvements.