Teams at dotSolved System Inc.

Develop and maintain scalable Salesforce applications using Apex, triggers, classes, asynchronous Apex, and Lightning Web Components. Implement and customize Salesforce Sales Cloud functionality, integrations through REST and SOAP APIs, data models, security, workflows, and automation. Translate business requirements into technical solutions, troubleshoot and optimize performance, follow Salesforce development standards, and collaborate with stakeholders, architects, QA teams, and developers.

Develop and support Amazon Connect contact center solutions integrated with Salesforce. Build contact flows, IVR, queues, routing profiles, Lex bots, Contact Lens analytics, and voice or chat routing. Create secure serverless integrations using AWS services, monitor systems, automate infrastructure with IaC tools, troubleshoot production incidents, and optimize performance.

Develop and maintain Salesforce-based clinical trial management solutions using Apex, Lightning Web Components, Visualforce, SOQL, integrations, and Salesforce configuration. Support Cloudbyz CTMS or Veeva Vault Clinical implementations, clinical trial workflows, system integrations, testing, deployments, debugging, data integrity, security, and production support. Collaborate with consultants, analysts, QA teams, and clinical operations stakeholders while following clinical research compliance requirements.