Jobs at Elsevier

Drives adoption, retention, renewal, and growth across academic institution accounts. Builds relationships with academic leaders and faculty, identifies adoption risks and expansion opportunities, delivers learning-focused onboarding and training, and aligns stakeholders around product value. Uses CRM systems, usage data, and account plans to support engagement, QBRs, renewals, and customer outcomes.

Leads complex data discovery, enrichment, curation, and AI-driven research initiatives. Develops data pipelines, enrichment models, taxonomies, ontologies, knowledge graphs, and intelligent workflows. Partners with product teams and customers to translate insights into product improvements, manages end-to-end projects, establishes quality standards, mentors junior colleagues, and drives continuous process improvement.

Lead the architecture, development, operation, and optimization of scalable data pipelines and reporting services for Elsevier’s Search and AI Platform. Own AWS infrastructure, data quality, observability, governance, reliability, and performance. Partner with product and engineering teams on technical delivery, mentor engineers, establish software engineering standards, and contribute to broader platform architecture and roadmap decisions.

Creates vector-based scientific illustrations and figures for Cell Press journals, covers, websites, and marketing materials. Translates complex scientific concepts into accurate visual content, develops ideas from author input, collaborates with editors and authors, reviews freelance artwork, licenses photography, and manages multiple demanding deadlines. Requires strong design skills, scientific literacy, communication, quality control, and proficiency with Adobe Illustrator and Photoshop.

Partners with senior leaders across Operations and Global Functions to drive budgeting, forecasting, performance analysis, cost management, scenario planning, and financial decision support. Translates operational and financial data into actionable insights, models transformation and AI-enabled workflow impacts, improves cost transparency and productivity, and ensures strong financial governance, reporting accuracy, and accountability.

Leads digital marketing for scientific journals and conferences, including email campaigns, website and webpage management, marketing technology administration, analytics, conversion optimization, technical project planning, and workflow improvement. The role supports marketing SLAs, resolves technical issues, evaluates emerging technologies, advises stakeholders on online marketing best practices, and coaches non-technical colleagues.

Designs and implements methods for linking and aligning taxonomies and ontologies. Models controlled vocabularies using SKOS, SKOS-XL, and OWL; queries semantic data with SPARQL; integrates data through REST APIs; and develops Python tools for modeling and integration workflows. Collaborates with stakeholders to translate data needs into semantic models and may mentor engineers. Preferred experience includes large-scale taxonomy alignment, AWS, Git, CI/CD, SHACL, and life sciences.

Administer and optimize the Docebo learning management platform supporting global sales teams. Responsibilities include technical support, configuration, troubleshooting, integrations, automation, identity provisioning, SSO, API data flows, security governance, rollouts, testing, documentation, and continuous improvement. The role partners with business administrators, technology teams, and product support to maintain platform reliability and expand adoption.

Develop and govern enterprise Salesforce solutions across Service Cloud and Experience Cloud, including Apex, LWC, integrations, data models, Flow automation, and AI agents. Translate stakeholder needs into scalable designs, resolve complex technical issues, conduct testing and code reviews, support compliant release processes, and mentor junior engineers. The role also evaluates AI-generated code for security and quality, maintains platform expertise, and collaborates across Salesforce and adjacent sales technology platforms.

Develops and maintains Salesforce solutions across Service Cloud, Experience Cloud, and AI-powered service workflows. Responsibilities include Apex and LWC development, integrations, data modeling, automation, testing, code reviews, release governance, bug resolution, and technical collaboration with business and delivery teams. The role also builds self-service portals, supports case management capabilities, evaluates Agentforce and Einstein features, and participates in escalation or on-call rotations.

Own end-to-end UX design for Salesforce-based enterprise platforms supporting academic editors. Responsibilities include user research, workflow analysis, information architecture, wireframing, prototyping, user testing, high-fidelity UI design, design-system contribution, accessibility compliance, and post-launch feedback measurement. Collaborate with product, engineering, and global editorial stakeholders to create and iteratively improve complex, data-rich workflows.

Runs multilingual AI quality evaluations across translation tools and models, manages reviewer networks, and maintains terminology assets such as term bases and style guides. Presents quality findings and recommendations to product and localization teams, supports stakeholders on evaluation and terminology processes, and collaborates with AI, data science, platform, and content teams in a global matrixed environment.

Owns the full sales cycle for complex, high-value AI research workspace opportunities, from prospecting and discovery through negotiation and closure. Builds executive stakeholder relationships, generates new business, supports strategic renewals, leads workshops, develops business cases, and communicates measurable value from AI-powered research and knowledge workflow solutions. Requires enterprise sales expertise, AI fluency, consultative selling skills, and extensive regional travel.