Jobs at Ensono

Leads mainframe modernization and migration initiatives for large global clients. Develops transformation and re-platforming solutions, conducts discovery workshops, presents technical and business cases, advises executives, and partners with sales, consulting, operations, and product teams. Requires extensive mainframe expertise across legacy technologies, migration architecture, data modernization, cloud and hybrid environments, and enterprise hosting. The role also supports AI-driven modernization, technical documentation, project lifecycle management, and client relationship development.

Provides 24/7 mainframe storage infrastructure support, including DASD, tape, virtual tape, encryption, replication, backup, disaster recovery, migrations, performance analysis, problem resolution, and software or hardware refreshes. Manages storage pools across customers and LPARs, supports recovery activities, customizes storage software, follows ITSM change controls, documents issues, and assists with data center and customer migration projects.

Manage and support complex data center network infrastructure in a 24/7 rotational environment. Responsibilities include incident response, root cause analysis, lifecycle management, software upgrades, hardware refreshes, network deployments, documentation, CMDB maintenance, monitoring, configuration backups, and cross-functional coordination. The role requires expertise in routers, switches, firewalls, load balancers, Cisco ACI, and VMware NSX-T, with approximately 80% operational support and 20% build and deployment work.

Leads complex enterprise, data center, cloud, and WAN network operations, providing L3/L4 support, critical incident escalation, troubleshooting, root cause analysis, and performance optimization. Designs and deploys network infrastructure, reviews architectures, supports security and load-balancing technologies, and leads transformation initiatives. Mentors engineers, drives automation and process improvements, manages ITIL practices, and communicates technical recommendations to clients and stakeholders in a 24/7 rotational environment.

Provides senior technical leadership for complex distributed infrastructure and private cloud environments. Coordinates OS, virtualization, network, storage, middleware, database, and VDI teams; leads major incident and escalation resolution; drives MTTR, SLA adherence, reliability, and service improvement. The role coaches technical teams, manages client and stakeholder engagement, partners with onshore technical leadership, and provides hands-on expertise across Windows Server, Linux, VMware, and enterprise infrastructure.

Supports Db2 LUW databases for multiple clients, including environment design, installations, upgrades, patching, migrations, troubleshooting, security, backup and recovery, performance tuning, and high-availability management. The role collaborates with clients and global DBA teams, supports projects and 24x7 incidents, develops automation and documentation, resolves complex issues, and mentors junior administrators. Rotating shifts and on-call participation are required.

Designs, implements, supports, upgrades, and optimizes middleware and systems infrastructure using IBM DataPower or IBM MQ. Responsibilities include high-availability configuration, virtualization, storage, data protection, automation, patching, disaster recovery planning, vulnerability remediation, monitoring, capacity reporting, and systems management. The role also mentors technical staff, manages multiple projects, and supports 24/7 rotational operations.

Designs, implements, administers, and optimizes ServiceNow ITOM Event Management solutions. Responsibilities include configuring event and alert rules, integrations, dashboards, correlation and root-cause analysis, Discovery and CMDB relationships, automated remediation workflows, and monitoring performance. The role troubleshoots event-processing issues, supports upgrades and production deployments, collaborates with stakeholders, documents solutions, and advises on ITOM best practices.

Develop and enhance commercial applications, primarily DocuSign CLM, GoTransverse, and ServicePath. Translate stakeholder requirements into scalable features, integrations, prototypes, and documentation. Perform comprehensive testing, troubleshoot applications, maintain security, and support enterprise platforms involving billing, CPQ, Salesforce, Workday, and quote-to-cash processes. Collaborate with global cross-functional teams while managing priorities in agile and waterfall environments.

Provide CICS system programming support for mainframe clients. Responsibilities include software administration, problem resolution, customer support, and documentation of issues.