Teams at Equiniti

Performs clerical and administrative support duties, including accurate account and data processing, responding to routine enquiries, preparing written correspondence, meeting deadlines, maintaining quality and regulatory standards, and supporting team workloads. The role requires effective communication, basic planning, keyboard and system skills, attention to detail, and adherence to security, compliance, and company procedures.

Performs clerical and administrative support for client and non-client money reconciliation. Responsibilities include completing accurate reconciliation tasks, handling routine enquiries, escalating complex issues, meeting deadlines, maintaining regulatory and security compliance, protecting sensitive financial data, and supporting process improvements. The role requires clear communication, accurate written work, personal organization, keyboard and systems proficiency, knowledge of team procedures, and awareness of applicable regulatory requirements.

Handle inbound calls and emails from shareholders to answer queries and assist with buy/sell transactions within service standards. Escalate complex issues, meet quality and volume targets, follow procedures and regulatory requirements, and support team workload while improving processes.