Jobs at Ericsson

Develop and integrate software components during the build phase of the SDLC. Implement application and technical architecture designs, support component and system testing, contribute to asset development, and follow Agile, CI/CD, DevSecOps, security, and software development best practices.

Manage and implement telecommunications integration services, including solution design, product configuration, scripting, integration, upgrades, acceptance testing, troubleshooting, and customer handover. Support presales, define integration strategies, estimate project scope and delivery timelines, validate environments and configuration data, and drive process improvements. The role requires expertise in telecom protocols, cloud-native technologies, Linux, databases, containerization, scripting, and Ericsson subscriber-data products.

Lead a team delivering DevOps automation and solutions for Ericsson’s 4G and 5G customer environments. Responsibilities include performance monitoring, troubleshooting, platform management, system design, CI/CD automation, infrastructure and service lifecycle management, reliability improvements, customer deployments, and operational support. The role requires building scalable cloud-native systems, maintaining DevOps platforms, automating deployment of numerous services, and collaborating with development teams on testing, releases, security, and compliance.

Own customer service requests from contract validation through resolution, including emergency network restoration, SLA and KPI oversight, proactive fault prevention, data-driven support, and customer-network software implementations. Diagnose unsuccessful software loads, implement corrective actions, improve support processes, and build customer relationships through consultation, negotiation, knowledge sharing, and change management.

Design, test, automate and troubleshoot cloud-native product components within agile cross-functional teams. Ensure test coverage, participate in artifact reviews, document progress for stakeholders, and support continuous improvement and knowledge sharing.

Leads end-to-end post-GA business operations for Ericsson BSS products, including team leadership, workforce planning, budgets, forecasting, maintenance lifecycle decisions, release quality, third-party support licensing, governance, metrics, and operational improvement. The role partners across product development, support, finance, sales, and services to drive standardization, customer focus, automation, AI adoption, service readiness, and sustainable operational performance in global, matrixed environments.

Lead global strategy consulting engagements for telecom operators, advising C-level stakeholders on growth, monetization, business models, and technology transformations across 5G, network slicing, private networks, telco cloud, OSS/BSS, AI, and IoT. Drive business development, develop market assessments and executive-ready recommendations, mentor consultants, and contribute thought leadership and reusable consulting assets.