Articles about FourKites

The Product Support Manager leads a team in Chennai, managing problem escalations and engaging as a Subject Matter Expert. This role focuses on analyzing performance, enhancing operational efficiencies, mentoring team members, and collaborating with development and product teams to resolve technical issues.

The Senior Associate, Product Support at FourKites will require expertise in the product, providing exceptional customer support, troubleshooting issues, conducting testing, and recommending process improvements. The role involves collaboration with internal teams, conducting training sessions, and performing data analysis to enhance customer satisfaction and operational efficiency.

As a Staff Software Engineer at FourKites, you will design and implement high-quality software services, work with teams to analyze requirements, perform code reviews, mentor peers, and build user interfaces. You'll collaborate on backend and frontend projects using modern technologies and ensure high coverage of unit tests.