Genesys

Chennai, Tamil Nadu, IND
Total Offices: 2
6,774 Total Employees
Year Founded: 1990

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Jobs at Genesys
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Recently posted jobs

10 Hours AgoSaved
In-Office
Chennai, Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Manage design, testing, and oversight of ITGCs and ITACs across cloud-native, DevOps, and CI/CD environments. Lead SOX/ICFR compliance, control testing, remediation, documentation, reporting, and training while providing technical guidance and tooling to control owners and auditors.
11 Hours AgoSaved
In-Office or Remote
3 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Business Development Representative will drive sales by identifying leads, nurturing relationships, collaborates with account executives, and maintains the prospect database to support revenue growth.
15 Hours AgoSaved
In-Office or Remote
2 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead data engineering projects: design and implement scalable Snowflake-based data warehouses and ETL/ELT pipelines, optimize performance and costs, monitor data quality, and mentor junior engineers while partnering with analytics and business stakeholders.
17 Hours AgoSaved
In-Office or Remote
6 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will build relationships with customers, drive AI adoption, and ensure successful onboarding and retention strategies to achieve business outcomes.
YesterdaySaved
In-Office
Chennai, Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Senior IC responsible for technical ownership and architecture of enterprise collaboration (Microsoft Teams, Zoom) and SaaS tools. Drive reliability, automation, governance, monitoring, vendor relationships, cross-functional integration, on-call response, and platform roadmaps to improve service health, adoption, and cost efficiency.
2 Days AgoSaved
In-Office
Chennai, Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Staff IAM Engineer will own IAM platforms, implement secure identity solutions, lead platform changes, and mentor junior engineers.
2 Days AgoSaved
In-Office
Chennai, Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Operate and improve reliability for enterprise identity services (Okta, AD, Entra ID). Troubleshoot IAM incidents, validate automated remediation, reduce alert noise, support monitoring/observability, and collaborate across IT to enhance identity lifecycle and provisioning reliability.
2 Days AgoSaved
In-Office
Chennai, Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Support reliability and operational health of AWS-centric cloud and Windows/Linux environments: troubleshoot incidents, validate remediation and patching, improve monitoring and alerting, assist IaC (Terraform) validation, and collaborate with Cloud, Security, IAM, Network, and ServiceNow teams to reduce noise and automate remediation.
2 Days AgoSaved
In-Office
Chennai, Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Senior Network-focused reliability engineer responsible for troubleshooting and remediating LAN/WAN, SD-WAN, wireless, VPN, and cloud connectivity incidents; validating automated remediations; reducing alert noise; analyzing telemetry and packet captures; and collaborating with cross-functional teams to improve observability, automation, and operational processes.
3 Days AgoSaved
In-Office
Chennai, Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Operations Reliability Engineer oversees the reliability of enterprise platforms, manages operations for SaaS tools, and develops automation solutions. Responsibilities include incident triage, service health monitoring, feature rollouts, and platform administration, with a focus on automation and improving operational practices.
4 Days AgoSaved
In-Office
Chennai, Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Data Engineer designs and maintains data pipelines and infrastructure, collaborates on AI-enabled analytics, and mentors junior engineers while ensuring data integrity and efficiency.
4 Days AgoSaved
In-Office or Remote
4 Locations
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Designs, builds, automates, and operates global cloud and hybrid network platforms across 20+ AWS regions. Authors Terraform, scripts automation (Python), troubleshoots live routing, owns global routing/BGP, integrates Azure and SD-WAN, mentors engineers, and leads incident response and reliability improvements.
13 Days AgoSaved
In-Office
Chennai, Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Business Systems Analyst will enhance the ServiceNow platform, collaborate with stakeholders, and drive improvements in service delivery and reporting.
21 Days AgoSaved
In-Office
Chennai, Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Deliver and support Genesys Cloud implementations and custom solutions, acting as lead technical advisor. Perform design, development, testing, deployment, troubleshooting and post-GoLive operational support. Collaborate with project and QA teams, maintain documentation, meet PS processes, and provide technical training while maintaining high billable utilization and customer-facing communication.
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Maintain reliability and stability of Microsoft 365 and enterprise productivity platforms. Triage and remediate incidents, validate automated remediation, reduce alert noise, support observability/AIOps efforts, collaborate with cross-functional teams, and document patterns to enable automation and improved operational processes.
4 Days AgoSaved
Remote
Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead the design and implementation of automations and integrations on ServiceNow, ensuring solutions are reliable and scalable. Provide technical guidance and oversee multiple automation initiatives.
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Microsoft Endpoint Engineer will lead the architecture and automation of Microsoft Intune and endpoint management, enhancing reliability and employee experience through AI-driven automation and self-healing capabilities.
7 Days AgoSaved
Remote
Tamil Nadu, IND
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Principal ServiceNow Engineer leads complex ServiceNow solutions' design and implementation, ensuring scalability and performance while mentoring junior engineers and enhancing best practices.