Teams at GoGuardian

Manage customer engagement, adoption, and churn risk for GoGuardian’s Curriculum and Instruction products. Analyze customer and product usage data, investigate root causes, support at-risk customers, and recommend actions. Partner with Customer Success, Product, Sales, Solutions Engineering, and Engineering to resolve issues, improve product experiences, validate workflows, and communicate customer insights. The role is remote in India with regular U.S. working-hours overlap.

Build and operate full-stack features for Pear Deck Learning, including React and TypeScript frontends, Node.js and Go backend services, APIs, real-time classroom workflows, data systems, AI integrations, and cloud infrastructure. Improve scalability, performance, reliability, testing, observability, and legacy systems. Collaborate with distributed US and India teams, participate in on-call support, review architecture and code, and mentor engineers.

Build and improve GoGuardian’s Pear Assessment platform across the full stack. Responsibilities include developing TypeScript and Node.js backend services, React interfaces, OpenSearch semantic search, scalable data pipelines, AWS cloud-native systems, MongoDB data models, and real-time classroom integrations. The role involves optimizing performance, reliability, and analytics, integrating AI services, collaborating cross-functionally, participating in architecture and code reviews, and maintaining strong testing and engineering standards.