Jobs at Hewlett Packard Enterprise

Leads a technical engineering support team delivering networking and wireless solutions. Manages staff, headcount, project schedules, budgets, resources, suppliers, deliverables, and escalations. Drives process improvements, cost reductions, team hiring, performance management, coaching, and career development. Coordinates projects across multiple engineering disciplines and ensures alignment with organizational roadmaps.

Manage and lead a technical engineering team to design, develop, and troubleshoot networking and software solutions. Oversee headcount, schedules, budgets, and outsourced partners; communicate project status and escalate issues; drive process improvements and cost reductions; handle hiring, performance management, coaching, and career development for direct reports.

Supports sales processing activities, analyzes sales and operational data, identifies trends and issues, and implements process and tool improvements. The role develops knowledge of sales processing systems, stakeholder needs, and performance expectations while contributing to customer satisfaction and operational efficiency.

Leads troubleshooting and resolution of complex customer network issues across Juniper and Aruba switching, WLAN, software, and SD-WAN platforms. Replicates issues, isolates hardware and software faults, coordinates with engineering, documents fixes, and advocates for customers. Provides technical guidance during deployments, supports network reviews and training, creates documentation, and mentors other support engineers. The role requires advanced Layer 2 and Layer 3 networking, SD-WAN, security, cloud integration, authentication, and network services expertise, with mandatory weekend and night shift coverage.

Lead troubleshooting and resolution of complex customer networking issues across Juniper and Aruba switching, WLAN, and software platforms. Diagnose hardware and software problems, replicate environments, coordinate with customers and engineering, and provide final fixes. Support SD-WAN deployments, security, cloud integration, and enterprise network operations. Mentor support engineers, deliver training, create documentation, participate in product development, and provide weekend and night shift coverage for global customers.

Leads troubleshooting and resolution of complex customer networking issues across Juniper and Aruba switching, WLAN, software, and SD-WAN platforms. Replicates environments, isolates hardware and software problems, coordinates with customers and engineering, and delivers fixes. Provides technical guidance during deployments, supports cloud and datacenter integrations, trains support teams, mentors engineers, and contributes to documentation and product development. Requires weekend and night shift coverage for global customers.

Leads troubleshooting and resolution of premium customer network issues across Juniper and Aruba switching, WLAN, software, and SD-WAN platforms. Replicates environments, isolates hardware and software faults, coordinates with customers and engineering, and delivers fixes. Provides technical guidance during deployments, builds documentation and training, mentors support engineers, and supports customer reviews. Requires weekend and night shift coverage for global operations.

Develops and evaluates pricing models and strategies to optimize revenue, market position, and profitability. Analyzes financial and market data, recommends pricing actions, supports pricing proposals, and collaborates with Sales, Marketing, Finance, and other stakeholders. The role applies intermediate pricing expertise, independent judgment, and quantitative analysis to moderately complex business problems.

Supports strategic business development through market research, competitive analysis, industry intelligence, data analysis, and data-driven recommendations. Assists with project planning, milestone tracking, risk management, cross-functional initiatives, presentations, reporting, and administrative operations. Participates in project reviews and incorporates stakeholder feedback while gaining professional experience during an MBA program.

Leads software systems engineering and QA operations for complex cloud products. Oversees design, development, testing, integration, debugging, and quality improvement across multiple project teams and internal or outsourced partners. Provides software architecture expertise, evaluates testing methodologies and standards, drives technology innovation, manages cross-functional relationships, and mentors less-experienced engineers.

Designs and executes functional and non-functional testing for CPQ projects. Develops test plans, scenarios, cases, scripts, and test data; analyzes requirements, risks, coverage, defects, and test results; recommends solutions; supports automated testing; reports progress; and documents final testing outcomes. Collaborates with project teams and contributes to testing knowledge management and process improvement.

Leads enterprise transformation across Solutions Operations, focusing on zero-touch operations, process architecture, AI and automation, operational visibility, analytics, governance, and continuous improvement. Develops future-state operating models, dashboards, transformation roadmaps, and scalable global processes. Influences executive stakeholders across Operations, Finance, IT, Sales, Delivery, and business units while driving organizational change, capability development, and measurable business outcomes.

Design AI-assisted enterprise experiences by conducting user research, mapping journeys, creating conversational workflows, prompts, wireframes, prototypes, and service blueprints. Apply design thinking, service design, accessibility, inclusive design, and responsible AI principles. Collaborate with business, product, technology, and adoption teams to integrate experience design into solution delivery, then iterate based on usability and adoption feedback.

Provides senior technical support to critical enterprise customers, overseeing escalated cases, troubleshooting network designs, configurations, hardware, and software defects, and coordinating with engineering teams. Acts as a trusted technical advisor, identifies misconfigurations, recommends corrective plans, and communicates effectively with engineers and executives. The role requires deep enterprise networking expertise, strong customer relationship skills, adaptability, and approximately 10–40% travel.

Supports supply chain accounting decisions and analyzes transactions involving contract manufacturing, standard costing, vendor rebates, product financing, and excess and obsolescence reserves. Reviews contracts, interprets U.S. GAAP and SEC guidance, documents accounting conclusions, supports management and external auditor reviews, and follows SOX controls. Partners with finance, FP&A, tax, and business teams to address accounting and financial reporting issues.

Supports customer project delivery for small, low-risk engagements under supervision. Responsibilities include project support, financial management, client and account team coordination, project team support, resource leadership in defined areas, performance feedback, and applying project management methods. Requires basic knowledge of project support, client relations, IT, accounting, effort tracking, and project management tools.

Owns the continuous improvement, scalability, and expansion of AI and automation across HR services. The role monitors AI accuracy, latency, errors, operational impact, and KPIs; prioritizes training data; identifies automation opportunities; investigates output issues; and manages feedback cycles. The Product Manager partners with HR and multidisciplinary teams to standardize processes, communicate AI concepts, deliver global programs, and ensure reliable, compliant, customer-focused solutions.

Leads customer experience and business process improvement consulting across HPE Operations. Responsibilities include diagnosing complex problems, shaping transformation strategies, building business cases, establishing governance and KPIs, managing stakeholders and finances, redesigning processes, leading change initiatives, and facilitating executive steering committees. The role requires influencing senior leaders and delivering cross-functional transformation programs that improve operational efficiency, reduce complexity, and create sustainable business impact.

Deploy and enable sales and partner quoting capabilities across global regions. Design training materials, user guides, demos, and videos; facilitate training; manage content publishing and repositories; support partner onboarding; execute UAT and quality assurance; track adoption and feedback; document changes; and coordinate with business, IT, marketing, and regional stakeholders on multiple deployments.

Leads business processes and capabilities across the Services Quote to Cash lifecycle. Performs business analysis, identifies root causes, develops process and platform improvements, and leads operational or financial initiatives. Partners with operations, sales, business units, partners, business stakeholders, and IT to validate solutions, build business cases, improve services value, and develop capabilities using software lifecycle, automation, and process improvement practices.