Jobs at Hewlett Packard Enterprise

Provides senior technical support to critical enterprise customers, overseeing escalated cases, troubleshooting network designs, configurations, hardware, and software defects, and coordinating with engineering teams. Acts as a trusted technical advisor, identifies misconfigurations, recommends corrective plans, and communicates effectively with engineers and executives. The role requires deep enterprise networking expertise, strong customer relationship skills, adaptability, and approximately 10–40% travel.

Supports supply chain accounting decisions and analyzes transactions involving contract manufacturing, standard costing, vendor rebates, product financing, and excess and obsolescence reserves. Reviews contracts, interprets U.S. GAAP and SEC guidance, documents accounting conclusions, supports management and external auditor reviews, and follows SOX controls. Partners with finance, FP&A, tax, and business teams to address accounting and financial reporting issues.

Leads customer experience and business process improvement consulting across HPE Operations. Responsibilities include diagnosing complex problems, shaping transformation strategies, building business cases, establishing governance and KPIs, managing stakeholders and finances, redesigning processes, leading change initiatives, and facilitating executive steering committees. The role requires influencing senior leaders and delivering cross-functional transformation programs that improve operational efficiency, reduce complexity, and create sustainable business impact.

Deploy and enable sales and partner quoting capabilities across global regions. Design training materials, user guides, demos, and videos; facilitate training; manage content publishing and repositories; support partner onboarding; execute UAT and quality assurance; track adoption and feedback; document changes; and coordinate with business, IT, marketing, and regional stakeholders on multiple deployments.

Leads business processes and capabilities across the Services Quote to Cash lifecycle. Performs business analysis, identifies root causes, develops process and platform improvements, and leads operational or financial initiatives. Partners with operations, sales, business units, partners, business stakeholders, and IT to validate solutions, build business cases, improve services value, and develop capabilities using software lifecycle, automation, and process improvement practices.

Supports sales processing activities, analyzes sales and process data, identifies trends and issues, implements process and tool improvements, and develops stakeholder relationships to improve performance, efficiency, and customer satisfaction.

Supports customer project delivery for small, low-risk engagements under supervision. Responsibilities include project support, financial management, client and account team coordination, project team support, resource leadership in defined areas, performance feedback, and applying project management methods. Requires basic knowledge of project support, client relations, IT, accounting, effort tracking, and project management tools.

Manages global sales processing and process improvement activities, reviews performance, analyzes results, develops forecasts, resolves client issues, and communicates findings to stakeholders. Designs and improves sales processes, policies, and tools while providing guidance to less-experienced staff. The role requires strong analytical, forecasting, problem-solving, communication, and negotiation skills, along with experience interpreting client agreements and managing sales processing resources.

Designs and implements sales operations processes, tools, forecasts, budgets, analytics, pricing, order management, invoicing, and resource deployment frameworks. Analyzes performance trends, communicates insights to stakeholders, recommends process improvements, supports operational efficiency, and mentors less-experienced staff across the APJ region.

Partner with stakeholders to identify and prioritize AI use cases, map current and future business processes, assess feasibility and value, recommend build/buy options, and ensure solutions meet architecture, data, security, governance, and responsible AI requirements. Act as a bridge between business, IT, data science, and delivery teams.

Manage and support HPE Aruba networking support labs, including lab assets, equipment maintenance, RMAs, backups, databases, environmental monitoring, and operational documentation. Support end users, implement tools and technologies, coordinate with internal teams and vendors, plan lab growth, control resource costs, and maintain service continuity. The role requires shift, weekend, holiday, and on-call availability for critical support and maintenance.

Lead cross-functional transformation and customer experience programs: define strategy, establish governance, analyze data, re-engineer processes, implement change management, mobilize programs, and engage senior stakeholders to drive sustainable operational improvements.

Lead and support cross-functional transformation and customer experience programs: define strategy and governance, analyze data, re-engineer processes, drive change management, mobilize programs, engage senior stakeholders, and implement solutions to improve delivery and reduce waste.

Support sales processing for assigned areas, gather and analyze sales/process data, implement defined process/tool improvements, and build stakeholder relationships to boost performance and customer satisfaction.

Lead product strategy and roadmap for AI-powered Digital Assistant across quote-to-cash workflows. Translate business needs into product requirements, collaborate with data scientists, ML engineers, designers and software teams, prioritize features, monitor metrics, ensure ethical AI use, drive execution from ideation to launch, and communicate with stakeholders through demos and training to improve support efficiency and customer satisfaction.

Lead product strategy and roadmap for AI-powered Digital Assistant across quote-to-cash workflows. Translate business needs into requirements, collaborate with ML and engineering teams, prioritize features, monitor performance, and ensure ethical AI. Drive cross-functional alignment, build business cases, and deliver demos to stakeholders.

Lead an L1 support team for Blue Yonder production; manage incident triage, escalation, reporting, dashboards and governance to ensure SLA adherence, data accuracy, and operational stability across partners and integrations.

Plan and manage daily production for the Direct RTM Sales Operations team to meet TAT KPIs. Forecast volumes and staff, run daily huddles, prioritize and assign SFDC cases, adopt ICM AI and automation, monitor queue health and KPIs, reduce backlog, produce weekly performance and diagnostic reports, coach CELs, and drive continuous process improvements.

Perform moderately complex financial and payroll-related analysis, build relationships with business leaders, support forecasting and GAAP-compliant reporting, and provide analytics for business initiatives.