Jobs at Hewlett Packard Enterprise

Lead cross-functional transformation projects, define strategies, analyze data, manage change initiatives, and foster collaboration to improve operations and drive value for HPE.

Manage sales processing and process improvements for assigned accounts; analyze performance, forecast demand, resolve client claims and ambiguities, communicate findings to stakeholders, propose process/policy/tool changes, and mentor junior staff to improve performance and customer satisfaction.

Designs, deploys, and supports HPE Aruba enterprise WLAN solutions (APs, gateways, Aruba Central, Clearpass, Airwave). Performs RF analysis, troubleshooting, site surveys, and capacity planning. Reviews configurations, participates in escalations, collaborates with cross-functional teams, documents knowledge, and learns emerging Wi‑Fi technologies. Supports Americas hours and hybrid on-site schedule.

Design, develop, test, and troubleshoot wireless, switching, and network-software solutions. Validate L2/L3 protocols, RF coverage, AAA, and API integrations. Collaborate with internal and outsourced partners, perform deep-dive packet-level diagnostics, RCA, and performance analysis to ensure high-availability and secure network infrastructures.

Manage sales operations across APJ (excluding Japan): quotes/pricing, margin analysis, order management, invoicing, returns, forecasting, backlog and installed-base reporting, UAT, reseller onboarding, demo unit and decommission execution, and drive integration of new technologies (AI) into tools and processes.

Analyzes business and technology issues for the Services organization. Provides Salesforce requirements, oversees implementation, conducts solution and user acceptance testing, and recommends process and system enhancements. Partners with business and IT stakeholders to administer platforms, resolve data or process challenges, identify escalations, and support procedural changes. Applies knowledge of software quality assurance, data architecture, and systems to optimize technology solutions and improve operational value.

Designs, deploys, and supports enterprise HPE Aruba WLAN solutions (APs, gateways, Aruba Central, Clearpass, Airwave). Performs wireless troubleshooting, RF analysis, site surveys, capacity planning, incident escalations, documentation, and collaborates with engineering and support teams. Works aligned to Americas business hours in a hybrid schedule.

The VOC Project Lead will manage survey design, project planning, data collection, and analysis while communicating insights to stakeholders. They will ensure quality data and report on survey findings.

The GCPQ Process and Capability Lead will design and implement quoting and pricing processes, ensure solutions support sales effectiveness, and manage cross-functional collaboration while driving continuous improvement and mentoring team members.

Provide pre- and post-sales WLAN design and consulting for Aruba/HPE customers: full lifecycle planning, high-/low-level design, implementation, migration, optimization, troubleshooting, lab simulation, and quarterly customer reviews. Travel to customer sites and collaborate with internal teams to improve network operations and security.

Develop and oversee pricing models and strategies, evaluate and approve pricing proposals, conduct market and profitability analyses, lead pricing process transformation and improvements, ensure policy compliance, partner with Sales and business units, and present pricing insights to management.

Manage and lead a technical engineering team to design, develop, and troubleshoot networking and software solutions. Oversee headcount, schedules, budgets, and outsourced partners; communicate project status and escalate issues; drive process improvements and cost reductions; handle hiring, performance management, coaching, and career development for direct reports.

Manage and review APJ pricing requests, ensuring accuracy, compliance, and risk mitigation. Collaborate with sales, country and category managers to price cross-portfolio deals, drive escalations for approvals, negotiate pricing, and produce deal reporting, analysis, and ad-hoc pricing projects to support sales operations and pricing strategy.

Entry-level engineering role supporting WLAN solutions: design and test portions of systems, implement test plans, troubleshoot hardware/software, collaborate with internal and outsourced partners, and apply engineering tools to develop reliable, cost-effective products.

Lead an L1 support team for Blue Yonder production; manage incident triage, escalation, reporting, dashboards and governance to ensure SLA adherence, data accuracy, and operational stability across partners and integrations.

Plan and manage daily production for the Direct RTM Sales Operations team to meet TAT KPIs. Forecast volumes and staff, run daily huddles, prioritize and assign SFDC cases, adopt ICM AI and automation, monitor queue health and KPIs, reduce backlog, produce weekly performance and diagnostic reports, coach CELs, and drive continuous process improvements.

Partner with stakeholders to identify and prioritize AI use cases, map current and future business processes, assess feasibility and value, recommend build/buy options, and ensure solutions meet architecture, data, security, governance, and responsible AI requirements. Act as a bridge between business, IT, data science, and delivery teams.

Lead and support cross-functional transformation and customer experience programs: define strategy and governance, analyze data, re-engineer processes, drive change management, mobilize programs, engage senior stakeholders, and implement solutions to improve delivery and reduce waste.

Design, develop, validate and troubleshoot WLAN-related engineering solutions. Implement test plans, collaborate with internal and outsourced partners, analyze failures, and provide technical support for hardware, electrical and software components.

Perform moderately complex financial and payroll-related analysis, build relationships with business leaders, support forecasting and GAAP-compliant reporting, and provide analytics for business initiatives.