Jobs at Hexaware Technologies

Leads development of scalable big data applications and platforms using Snowflake, Spark, Python, Airflow, and Kubernetes. Responsibilities include data collection, storage, modeling, analysis, ETL, data warehousing, SQL programming, and data processing across numerous sources. The role also requires knowledge of CI/CD practices and tools including Git and Jenkins.

Lead migration of an Oracle-based data warehouse to Databricks on the Allianz Data Platform. Responsibilities include designing target data models, building and optimizing Spark SQL and PySpark ETL/ELT pipelines, translating Oracle SQL and PL/SQL logic, ensuring data quality and performance, enabling analytics and AI/ML use cases, and documenting migration patterns and operational procedures.

Lead the migration of an Oracle-based data warehouse to Databricks on the Allianz Data Platform. Analyze existing Oracle, PostgreSQL, and SAS ETL structures; design target data models; build and optimize Spark SQL and PySpark ETL/ELT pipelines; translate PL/SQL logic; ensure data quality and performance; and document migration patterns and operating procedures while collaborating with architects, platform teams, and stakeholders.

Designs secure, resilient, and scalable enterprise CRM solutions using Dynamics 365 CE, Microsoft Power Platform, Dataverse, and Azure integration services. Leads distributed development teams, governs architecture and design assurance, mentors technical talent, and drives Agile, DevOps, and modern engineering practices. Develops integrations and applications using C#, .NET, JavaScript, TypeScript, and PCF controls, while leveraging AI-assisted development tools such as GitHub Copilot.

Develop AI assurance testing strategies for generative AI, LLM, RAG, and agent-based systems. Design functional, non-functional, safety, reliability, and responsible AI evaluations; curate golden datasets; generate synthetic data; implement Python evaluation frameworks; establish observability and tracing with OpenTelemetry; integrate evaluations into CI/CD; report responsible AI metrics; and perform monitoring, diagnostics, root cause analysis, and regulatory validation.

Lead testing for enterprise data warehouse and end-to-end ETL pipelines. Design and execute ETL, integration, regression, and UAT tests; validate data mappings, transformations, business logic, reconciliation, quality, warehouse models, Snowflake objects, and AWS pipelines. Develop Python-based automated validation scripts, track defects in JIRA, and ensure data accuracy, completeness, integrity, and reliability.

Lead quality assurance for web applications and portals by designing, implementing, and executing manual and automated tests. Perform API testing, report defects, validate releases, and collaborate with developers, business analysts, and product owners. Support continuous delivery of secure, reliable solutions using tools such as Cypress, Playwright, Selenium, Postman, Azure DevOps, and GitHub.

Leads quality engineering for AI models and applications by developing test plans, executing functional and regression automation, validating data, evaluating model accuracy and reliability, tracking defects, analyzing results, participating in code reviews, and contributing to testing strategy. The role requires strong communication, independent ownership, and experience with functional and automation QA. Familiarity with Selenium, Playwright, or scriptless automation frameworks is beneficial.

Conduct manual and automated testing across user interfaces, APIs, databases, and backend systems. Create test cases and data, execute functional and nonfunctional test types, validate data with SQL, automate tests using Playwright, perform API testing, track defects, and support Agile planning, risk assessment, and release sign-off. Use AI tools to improve quality engineering efficiency.

Leads investment operations reconciliation across positions, cash, transactions, custody, corporate actions, pricing, valuation, FX, and income. Investigates complex accounting breaks, performs root-cause analysis, implements corrective controls, and supports investment accounting across multiple asset classes. Manages period-end close activities, Aladdin implementations, upgrades, testing, UAT, production validation, and L2/L3 incident support. Drives automation, process transformation, governance, stakeholder collaboration, and project delivery.

Develop and enhance Salesforce applications across Financial Services, Sales, and Service Cloud. Responsibilities include Apex and trigger development, configuration, unit testing, technical impact analysis, data deduplication, data mapping, and migration using Salesforce tools. The role requires strong communication, problem-solving, attention to detail, Salesforce Platform Developer certification, and hands-on experience delivering functional enhancements and fixes.

Designs and develops maintainable Salesforce solutions by translating business and technical requirements into Lightning Web Components, Flow automations, Apex code, integrations, and secure platform capabilities. Applies Salesforce design patterns, governor-limit awareness, defensive programming, testing, CI/CD, source control, and Agile practices. Collaborates with stakeholders, participates in deployments, reviews code, and mentors developers to improve engineering quality and delivery success.

Own end-to-end Salesforce solution architecture from discovery through production stabilization. Translate business processes into scalable Salesforce configurations, customizations, integrations, data models, automation, and mobile experiences. Lead integrations with Microsoft 365, Outlook, identity platforms, marketing systems, analytics tools, and third-party products. Evaluate solution options, create architecture and deployment artifacts, guide governance reviews, and ensure security, performance, extensibility, and production readiness.

Configure and support Workday HCM and Financials modules, translate client requirements into solutions, conduct gap analysis, manage data migration and testing, deliver training, resolve post-implementation issues, and advise clients on Workday releases and integrations.

Provide Salesforce CRM consulting for insurance clients using Financial Services Cloud, Sales Cloud, and Service Cloud. Support application maintenance, enhancements, integrations, customizations, data migration, and configuration. Engage customers to understand challenges and recommend solutions. Design and validate Salesforce models, implement changes, and develop Apex, triggers, test classes, and Lightning Web Components. Apply REST/SOAP integration patterns, data mapping, and Agile practices while communicating effectively and guiding technical decisions.

Oversee end-to-end cash and position reconciliations for syndicated and non-syndicated loan portfolios, particularly CLO and CDO structures. Review team investigations into cash breaks, discrepancies, and exceptions, ensuring issues are resolved accurately and promptly.

Leads process training across voice and non-voice customer service operations, managing training activities for approximately 900 FTEs. Responsibilities include reviewing materials, designing KRAs, developing cross-training content and SOPs, preparing reports and dashboards, coordinating trainer development, supporting client proposals, and partnering with stakeholders across multiple locations and geographies. The role requires extensive domestic and international customer service, telecom, travel, or e-commerce experience.

Leads international process training across two sites and 850–900 employees. Oversees training operations, onboarding, refresher programs, content development, trainer performance, quality improvement, client-specific programs, cross-training, SOPs, reporting, and dashboards. Partners with clients and internal stakeholders, develops trainers, manages training plans and milestones, and supports inbound and outbound voice operations in a fast-paced contact center environment.

Supports security operations by following SOPs, triaging and escalating tickets, analyzing SIEM alerts, identifying false and true positives, troubleshooting security incidents, and coordinating with IT and application teams. The role provides exposure to security technologies, vendors, cloud fundamentals, vulnerability management, identity and access management, networking, operating systems, and security controls.

Leads quality assurance and testing for capital markets and asset management projects. Performs smoke, regression, integration, and user acceptance testing across trade and order management systems and financial instruments. Gathers requirements, creates test plans, manages defects, coordinates testing, reports status, and leads teams and deliverables. Experience with HP ALM, JIRA, and preferably Charles River or another order management system is required or preferred.