Teams at Holland America Line

Manages onboard learning and development programs for a cruise ship, including training delivery, facilitation, talent development, leadership development, performance coaching, LMS administration, compliance training, and succession planning. Partners with shipboard leadership and HR to identify learning needs, support culture transformation, improve performance, and maintain effective training operations in a diverse, 24/7 hospitality environment.

Provides clerical and reporting support to the shipboard Finance Department. Responsibilities include credit card and gift order reconciliation, food cost and revenue reporting, transaction administration, vendor invoice processing, inventory and bar counts, guest satisfaction reporting, onboard statement preparation, and guest key card administration. The role requires maintaining accurate guest and accounting records, following safety and environmental policies, supporting vessel operations, and working seven days per week onboard a cruise ship.

Operate and maintain ship navigation, engineering, electrical, and automation systems onboard cruise vessels. Develop professionally through training and mentorship, work collaboratively with multinational crews, ensure safe and efficient ship operations, and support passenger itinerary execution.