Jobs at Ingram Micro

Handles initial customer calls, answers product and service questions, routes inquiries to sales, billing, and technical support, and follows up on orders, shipments, and returns. Documents customer concerns, performs data entry, prepares nontechnical documentation, and identifies complaint trends. Works independently with limited supervision, resolves moderately difficult issues, supports process improvements, and provides guidance or training to junior employees.

Leads full-stack development of scalable enterprise applications using C#/.NET, PostgreSQL, React, and GCP. Owns features, mentors engineers, develops microservices and APIs, integrates generative AI, stabilizes production systems, and supports CI/CD, cloud infrastructure, multi-tenant platforms, and self-service workflows.

Lead and deliver advanced analytics and machine learning solutions across Sales, Vendor Management, Cloud, eCommerce, Finance, and Supply Chain. Scope projects, build and deploy predictive models, produce executive-ready insights, and partner cross-functionally to drive revenue, operational efficiency, and strategic decisions.

The Sr. Principal Engineer will oversee the design and development of enterprise solutions, ensuring system stability, optimal performance, and technical leadership while mentoring teams and collaborating with stakeholders.

Lead pre-sales design and delivery of end-to-end enterprise campus, branch, and wireless network solutions. Engage sales and customers to gather requirements, produce HLDs/LLDs/BoQs, run PoCs, support RFP responses, and ensure handover to delivery teams. Provide technical demos, architecture guidance, and mentor junior engineers while integrating security and NAC solutions.

Handles customer calls and general product or service questions, routes inquiries to sales, billing, and technical support, and follows up on orders, shipments, returns, and complaints. Uses internal databases for research, performs data entry, prepares nontechnical documentation, determines technical-support eligibility, and reports complaint trends. Works independently on moderately complex issues and projects with general supervision.