Teams at Ingram Micro

Leads advanced analytics and machine learning initiatives across sales, vendor management, cloud, eCommerce, finance, and supply chain. Develops predictive models, translates complex data into actionable business recommendations, scopes analytical workstreams, partners with stakeholders, and communicates insights to executives and technical teams. Requires strong SQL, Python, visualization, cloud, modeling, and business communication skills.

Handles customer calls and general product or service questions, routes inquiries to sales, billing, and technical support, and follows up on orders, shipments, returns, and complaints. Uses internal databases for research, performs data entry, prepares nontechnical documentation, determines technical-support eligibility, and reports complaint trends. Works independently on moderately complex issues and projects with general supervision.

Lead and deliver advanced analytics and machine learning solutions across Sales, Vendor Management, Cloud, eCommerce, Finance, and Supply Chain. Scope projects, build and deploy predictive models, produce executive-ready insights, and partner cross-functionally to drive revenue, operational efficiency, and strategic decisions.