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The Global Customer Support Specialist will manage customer requests, support calls in English, navigate web-based applications, and work with internal teams to resolve customer needs. Responsibilities include ensuring compliance, maintaining customer privacy, and achieving call center metrics while adapting to a fast-paced environment.
The Software Engineer will develop applications within Intelsat's Next Generation support ecosystem, collaborating with stakeholders, producing architecture artifacts, and addressing system challenges. The role includes developing distributed system applications, integrating REST APIs, and deploying containerized applications, while maintaining agile methodologies and ensuring effective communication with both technical and non-technical audiences.
As a Senior Network Reliability Engineer, you will contribute to enhancing network infrastructure through DevNetOps practices. Your role includes network automation, orchestration solutions, evaluating network operations, implementing metrics for reliability, and mentoring team members. You will work closely across teams to optimize network deployment and service delivery.
