Teams at Iron Mountain

Supervise records and information management operations across 4–5 warehouse facilities. Lead team leaders, operations staff, and outsourced vendors while ensuring compliance, productivity, SLA, and turnaround-time targets. Monitor KPIs and facility scorecards using MIS and Google Sheets, identify cost-reduction opportunities, resolve client escalations, and support complex facility consolidation and migration projects.

Leads end-to-end mechanical and electrical infrastructure projects for data centers, including scoping, budgeting, scheduling, procurement, contractor and vendor coordination, site execution, inspections, risk assessments, design reviews, quality control, compliance, and stakeholder reporting. The role ensures projects meet technical, safety, environmental, budget, timeline, and high-availability requirements with minimal operational disruption.

Leads end-to-end operational transformation and continuous improvement programs across global digital service delivery teams. Responsibilities include designing scalable service architectures, implementing AI and automation solutions, managing platform releases and UAT, establishing governance and KPIs, leading change management, optimizing processes through Lean Six Sigma, and strengthening risk, compliance, and operational resilience. The role partners with operations, technology, product, and executive leadership to deliver measurable productivity, quality, margin, and service improvements.