Jobs at JPMorganChase

Coordinate records and information management governance across business and central teams. Implement and monitor records controls for unstructured data, support training and communications, track risks and remediation, and assist with audits and inquiries. The role requires managing workplans, dependencies, governance forums, evidence gathering, stakeholder alignment, and adoption of standardized processes while using AI-enabled approaches to improve recurring inquiry handling.

Owns delivery and continuous improvement of credit monitoring products within wholesale lending services. Partners with business and technology stakeholders to gather requirements, design solutions, manage the product backlog, coordinate user acceptance testing, support production incidents, and oversee change readiness, risk controls, and regulatory adherence. Develops automated regression testing, resolves operational issues, and drives process and product transformations across cross-functional teams.

Reviews marketing, sales, and promotional communications for accuracy, regulatory compliance, clarity, balance, and risk. Applies EMEA requirements, including ESMA, CSSF, and FCA expectations, while partnering with Marketing, Sales, Legal, Compliance, Audit, and Controls teams. Manages reviews and escalations, educates colleagues on communications standards, and improves control processes and efficiency across markets.