Jobs at KLDiscovery

Develop and maintain Salesforce CRM solutions, integrations, custom applications, automation, and digital experience sites. Build Apex, Lightning, Visualforce, and Flow functionality; perform testing, deployments, code reviews, production support, documentation, and bug fixes. Collaborate across departments, enforce engineering standards, and mentor junior Salesforce engineers. Integrate Salesforce with platforms including HubSpot, Oracle, DocuSign, Conga, and other applications.

Develops and maintains software for system monitoring, administration, upgrades, and production applications. Responsibilities include coding, automated testing, bug fixes, enhancements, documentation, enforcing coding standards, and technical support within SLAs. Collaborates across teams while following development processes and continuously improving technical skills.

Supports hosted e-discovery platforms by loading and transforming data, creating databases and user accounts, configuring permissions, investigating client technical inquiries, and assisting customers through phone, email, and screen sharing. The role also manages internal service-level tasks, collaborates with Engineering, IT, Application, and Project Management teams, and provides platform walkthroughs when needed.

Manages software engineering projects and teams, ensuring timely delivery and removing roadblocks. Serves as a liaison between business and development teams, communicates goals, manages budgets, and supports recruitment and onboarding. Coaches, mentors, trains, and evaluates software developers while providing performance feedback. Collaborates across departments and contributes to hiring and compensation decisions.

Owns global compute, virtualization, storage, backup, Windows, Linux, and Azure infrastructure. Leads architecture, standards, capacity planning, patching, security, observability, automation, incident escalation, technical projects, vendor coordination, documentation, and cost optimization. Provides mentoring and participates in a 24x7x365 on-call rotation.

Lead end-to-end sales and revenue growth for CLM Contract Management Services. Own quotas for implementations, migrations, managed and AI-enabled contract services; generate pipeline via outbound, partners, and events; manage deal cycles from qualification to close; build relationships with legal and procurement stakeholders; develop GTM with cross-functional teams; forecast pipeline and coach junior BD/sales staff.