Teams at Kotak Mahindra Bank

Acquire and manage high-value business banking customers, especially Current Account clients and family banking relationships. Drive branch-level retail liabilities sales, customer onboarding, cross-selling of insurance and investment products, and penetration of CMS, POS, and Beat services. Build long-term customer relationships while coordinating with credit, legal, operations, and product teams to ensure effective onboarding and servicing.

Acquire retail loan customers through direct sourcing, DSAs, connectors, referrals, cold calling, and market activities. Manage channel partner relationships, maintain documentation and KYC compliance, coordinate loan processing with internal teams, track application status, resolve customer queries, and achieve assigned sales targets for home loans, loans against property, and personal loans.

Manage small-business banking relationships by understanding client needs, providing working-capital and trade-finance solutions, acquiring new customers, and cross-selling banking products. Build relationships with CFOs and business promoters, grow portfolio profitability, analyze cash flows and business models, monitor competitors, deliver high-quality service, and coordinate process improvements with branch and operating teams.