Jobs at Logitech

Leads firmware execution for keyboard, mouse, and combo product introductions from concept validation through mass production. Manages and develops firmware engineers, oversees architecture, implementation, debugging, wireless performance, power consumption, reliability, manufacturability, production testing, and launch readiness. Partners with hardware, QA, program management, suppliers, and SoC vendors while driving cross-functional execution and continuous process improvement.

Resolves technical support issues involving AV hardware, video conferencing systems, and related software through phone, email, and chat. Handles escalated Tier 1 tickets, guides support staff, identifies issue trends, provides customer feedback, supports process improvements, and assists with related projects. The role requires strong customer care, troubleshooting, communication, ticketing-system, and video-conferencing software experience.

Owns the enterprise Zendesk platform strategy, architecture, governance, roadmap, integrations, automation, routing, security, and delivery. Leads and mentors the platform engineering and administration team, partners with customer experience stakeholders, translates business needs into technical requirements, and ensures scalability, performance, compliance, and innovation across Zendesk capabilities.

Leads architecture and hands-on development of cross-platform desktop software for hardware peripherals on MacOS and Windows. Owns technical decisions, software-firmware integration, coding standards, testing, performance, and feature delivery. Mentors engineers, leads technical reviews, guides Scrum processes, and collaborates with product, firmware, QA, and design teams. Requires deep C/C++ expertise, HID protocol experience, firmware update knowledge, and strong architectural and stakeholder leadership skills.

Owns the Salesforce ecosystem’s architecture, strategy, governance, roadmap, backlog, security, performance, and release management. Leads hands-on design and development across multiple Salesforce clouds, evaluates platform innovations, and mentors the Platform Engineering team. Partners with senior business stakeholders to translate objectives into technical requirements, communicates platform vision, manages dependencies, and ensures scalable, resilient delivery. The role requires extensive Salesforce experience, enterprise architecture expertise, technical leadership, and strong Agile product management capabilities.

Develop, maintain, and support the DTC e-commerce ecosystem and integrations (MOR, OMS, payment, fraud, tax). Design scalable architectures, optimize performance and security, collaborate across product and IT teams, create technical roadmaps, and document architecture to support omnichannel expansion and long-term stability.

Design, build, and maintain enterprise integrations and Workato automations. Support MuleSoft-based architecture and migrations, ensure reliability and security, create custom connectors, optimize performance, enforce governance, and collaborate with stakeholders to translate requirements into scalable API-led solutions.

Design, develop, deploy and support enterprise integration solutions using MuleSoft and Workato. Build REST/SOAP APIs, data transformations with DataWeave, automate workflows (Workato recipes), implement CI/CD, troubleshoot production issues, document designs, and collaborate in Agile teams to deliver integration projects across business domains.

Technical lead for Logitech's global Salesforce ecosystem: design solutions and roadmap, govern platform standards, deliver complex Sales & Marketing integrations, drive AI/automation strategy, mentor CRM engineers, and ensure scalable, secure, enterprise-grade implementations.

The EPM Tech Lead oversees financial planning solutions using Onestream, ensuring accurate data transition, performance optimization, and user training while collaborating with finance and technical teams.