MassMutual
What's the Work-Life Balance Like at MassMutual?
Frequently Asked Questions
MassMutual approaches work-life balance through flexible work practices, time-off policies, mental health resources and benefits designed to support employees through different life stages. Employees describe the company as understanding of family life, supportive of well-being and intentional about helping people manage work alongside personal responsibilities.
- Flexible work with defined expectations: MassMutual uses a hybrid model that prioritizes in-office collaboration while preserving remote flexibility. Hybrid employees are generally expected to work in the office at least three days per week, with company-wide remote Fridays, remote weeks and additional flexible remote weeks available during the year. A customer service representative said the culture is “very inclusive and welcoming.”
- Time off that supports real life: MassMutual offers vacation, paid holidays, flexible holidays, paid volunteer time, “take care” days, caregiver leave and bereavement leave where employees define who qualifies as a loved one. A head of talent equity, attraction and insights said, “We take a holistic view of time off,” and added that the company wants employees to “actually take that time off.”
- Mental health and well-being resources: MassMutual provides employees and household members access to free, confidential mental health resources, including coaching and counseling sessions. The company also offers a Well-Being Wallet of up to $1,250 annually, which employees can use for eligible physical, mental and financial well-being expenses. A head of human resources said, “Mental, physical and financial health are core components of our flexible and holistic well-being strategy.”
- Supportive managers and teams: Employees describe workload balance as supported by approachable managers and helpful colleagues. A financial professional said MassMutual has “the most supportive management team” they had experienced, while a business analyst cited “good work/life balance” and “pleasant, professional co workers.”
- External signals:
- Work-life balance reviews: Employees on external review sites repeatedly cite work-life balance, flexibility, family support and positive culture as strengths, with one employee saying MassMutual is “very understanding about family life.” (Glassdoor; Indeed)
- Benefits and manager ratings: Employees surveyed on external review sites rate MassMutual’s perks and benefits an A- and manager score an A among large companies. (Comparably)
- Workplace recognition: MassMutual has been recognized by Built In Best Places to Work, the Boston Globe Top Places to Work and the Disability Equality Index. (MassMutual Careers)
Bottom line: MassMutual supports workload balance through hybrid flexibility, holistic time off, mental health resources, strong benefits and supportive managers who help employees manage work while caring for themselves and the people who matter to them.
MassMutual's Candidate Tradeoffs
If you’re weighing whether MassMutual is the right fit, these are the core tradeoffs to consider.
- MassMutual places greater emphasis on steady, sustainable progress and long-term performance than on rapid, high-velocity growth cycles.
MassMutual Employee Perspectives
What are some of the key ways MassMutual invests in the well-being of your employees?
At MassMutual, we focus on providing holistic and flexible benefits. We know there’s much more to our employees’ lives than the work they do for us, and we honor that. That means we have core benefits like medical, dental, 401(k) and generous vacation time, but we go far beyond that to offer meaningful benefits that support our employees’ full, unique lives. For example, we offer an annual charitable contribution match and paid time off for employees to volunteer for causes they care about. We also offer resources like health coaching and fitness classes, both onsite and virtual. We’re always seeking to increase the breadth and flexibility of what we offer, ensuring our benefits meet employees’ diverse needs at each stage of life.
Part of this is empowering employees to prioritize who and what is most important to them. From bereavement leave where employees can define who their loved ones are, to generous caregiver leave, we want employees to be there for the ones they love.
This is just a snapshot of some of our benefits. It’s not about industry standards — it’s about supporting all employees’ well-being in ways that are meaningful to them.
The last couple of years have been especially taxing on people's physical and mental health. How has MassMutual adapted or expanded its benefits offerings to support employees' needs and meet them where they are?
Mental, physical and financial health are core components of our flexible and holistic well-being strategy. We offer MassMutual employees and members of their households access to a range of free, confidential mental health resources. As an example, all employees and members of their household have access to virtual and in-person counseling and coaching resources through a personalized care plan.
There’s also our $1,250 annual “Well-Being Wallet” to support employees on their wellness journeys. The results have been phenomenal. The diversity and flexibility of what is eligible is critical. We believe in giving employees the resources and the freedom to choose the most fulfilling wellness path for them.
MassMutual supports work-life balance through flexible time off, hybrid and remote work options, caregiver leave, parental leave, volunteer time off and benefits designed around employees’ lives outside of work. The company’s Well-Being Wallet gives employees $1,250 per year to use toward what well-being means to them, from fitness and meditation to financial planning, childcare and eldercare expenses.
“What matters most to us is that we’re creating flexible time off options that serve our employees as whole people and give them the balance they need to enjoy their lives outside of work to the fullest.”
MassMutual's Benefits
Allows employees to take a day off for their birthday
MassMutual offers employees two flexible holidays per year to be used on the dates of their choice.
Offers a flexible time off policy
Offers generous PTO
Vacation: Starts at 19 days annually with increases at 5-year service anniversaries. Paid Holidays: 10 company holidays, up to 3 early closings, 2 flexible holidays.
Offers paid volunteer time
MassMutual offers three paid volunteer days and donates $25 per hour volunteered to employee’s chosen eligible non-profit (up to the annual limit of $6,500 per year).
Procedures in place to ensure employees utilize PTO
Provides bereavement leave
Provides floating holidays
Provides paid holidays
Provides paid sick days
MassMutual offers employees up to five paid 'take care' days per calendar year.
Provides sick leave
Provides wellness days
Flexibility provided during personal challenges
Has employee-led culture committees
Offers an Employee Assistance Program (EAP)
Offers company-sponsored happy hours
Offers company-sponsored outings
MassMutual offers many opportunities for events, from group volunteer experiences and chances to attend Red Sox games to business resource group-sponsored outings.
Offers Employee Resource Groups
Offers fitness stipend
All employees have access to deeply discounted membership to 18,000+ fitness centers nationwide, in addition to our free onsite office fitness centers.
Offers gym membership
Offers team workouts
In addition to office 5ks, group walks, and more, MassMutual offers medical plan participants financial incentives for engaging in activities that enhance physical, emotional, and financial health.
Offers wellness initiatives designed to combat burnout and mental fatigue
Offers wellness programs
- On-site and remote wellness resources such as Wellness and Fitness Centers - Reimbursement up to $1250 each year for well-being related purchases - Specialized menopause care and support
Partners with nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity. https://www.massmutual.com/about-us/foundation
Provides access to an onsite gym
Provides onsite meditation space
Provides opportunities to volunteer in the local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Provides recreational clubs
Works with employees to create a sustainable work pace
Allows work from home occasionally
In-office days / expectations are defined
Offers a remote work program
In addition to two remote days per week, MassMutual offers employees four full remote weeks of their choice per year and three company-wide remote weeks (remote domestically or internationally).
Provides work from home flexibility
Utilizes a 4-day work week model
We offer a 4x10 option to employees with manager approval.
Utilizes a flexible work schedule
Our workplace philosophy puts office collaboration first, with flexibility to work remotely, ultimately helping us best meet the needs of our customers, our employees, and our company.
Utilizes a hybrid work model
