Teams at Matrix Global Services

Provide L2/L3 remote network support for retail stores, troubleshooting Cisco devices, configuring network devices, and collaborating with teams to ensure network stability.

Implement, configure, and customize Actimize ActOne Case Management and STAR modules, build integrations (alert ingestion, RCM APIs, UI Java plugins), create custom forms/plugins, configure users/roles/workflows/LDAP, and write complex SQL for AML-related transaction monitoring and reporting. Provide presentations and stakeholder communication.

Design, develop, and maintain scalable backend services, APIs, microservices, and distributed systems. Build secure data models, integrate internal and external systems, optimize application performance, and troubleshoot production issues. Collaborate with product, frontend, and DevOps teams; contribute to architecture and technical strategy; uphold engineering standards through code reviews and testing; and mentor junior engineers.